Test Your Online Payment Processing Account (Legacy)

This help article contains instructions for the Legacy Version of Rentec Direct. More information about the latest version of Rentec Direct can be found here:  The Remodel | Rentec Direct’s Newest Software Update

If you've set up your merchant account and received confirmation from Rentec Direct that the integration is complete, you can safely test some live transactions using the following instructions.  

Important Note: These tests may still incur your per-instance transaction fee from the merchant account vendor, if applicable.

Test Tenant and Test Property Configuration

In your Rentec Direct account: 

  1. Add a new tenant named John Doe.

    Instructions for adding a new tenant can be found here: Add Tenants
    1. Be sure to fill in First Name, Last Name, and Phone number at a minimum as those fields are required to process ACH. 
    2. Make sure to not add in any spaces or punctuation to the names, such as "John, Jr." as they will impede the transaction.
  2. Add a new test property. Use a REAL address, city, state, and zip code.

    Instructions for adding a new property can be found here: Adding Properties (Add a Property)
  3. Move John Doe into this test property.

    Instructions for placing a tenant can be found here: Place Tenant Into a Property (Move-In)

Processing a Test Transaction

In your Rentec Direct account: 

  1. Click on the Tenants tab.
  2. Right-click on the tenant and choose Online Payment.
  3. Enter your bank account's routing and account numbers.

    Important Note: The routing and account numbers should be the same as the voided check you provided with the merchant application.
  4. Set the fee to 0.00 and set enabled to Yes.  
  5. Enable a SinglePay transaction dated today for any amount you wish. We recommend a small amount, maybe a few dollars.

What to Expect

If you watch your bank statement you'll see the funds specified in step 5 taken out of your bank account within a couple of days. A few days following you will see the funds deposited. Had this been a tenant's account you entered in step 3 instead of your own, the debit would have been from the tenant's account and the deposit into your account.

Note: Since this test transaction was debited from your account and credited back to your account, no reconciliation for this test case is necessary since it will be a cash-even transaction.

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