Print Or Email A Receipt For Tenant Payment (Legacy)

This help article contains instructions for the Legacy Version of Rentec Direct. More information about the latest version of Rentec Direct can be found here: The Remodel | Rentec Direct’s Newest Software Update


After posting a tenant payment, the software offers the option to print or email a receipt for that tenant payment. 

Enable or Disable the Print Receipt Option

It is easy to activate or deactivate the print payment receipt option at any time. 

In your Rentec Direct account: 

  1. Click Settings.
  2. Click on Program Defaults.
  3. Set the 'Ask to print a receipt after posting a tenant payment?' option to [Yes] to enable. If you would prefer not to see this window every time you post a tenant payment choose [No].
  4. Click on Save Changes.

After posting a tenant payment, a dialogue window will automatically pop up asking if you would like to print a receipt immediately. Instructions on posting a tenant payment can be found here: Receiving a Payment

Print Receipt Option Dialog Popup
Print a Payment Receipt Manually

After payment has been posted to a tenant's ledger, if you need to go back and print or email a receipt, it's easy to go back to perform that task. 

In your Rentec Direct account: 

  1. Click Tenants.
  2. Enter the Tenants Ledger.
  3. Right-click on the payment to open the drop-down menu. 
  4. From the menu, you can select to either edit the transaction or print a receipt.


Print Tenant Receipt Menu

Email a Payment Receipt

With either option above, the tenant receipt preview page will open. Choose either the printer icon or envelope. The printer icon allows you to print out the page whereas the envelope icon allows you to email a copy directly to the tenant.

Tenant Payment Receipt

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