Tenant Starting Balance (Legacy)

This help article contains instructions for the Legacy Version of Rentec Direct. More information about the latest version of Rentec Direct can be found here: The Remodel | Rentec Direct’s Newest Software Update

If you are transitioning to the Rentec Direct property management software, your current tenants will have either a zero, negative, or positive balance that you'll want to have reflected in the system. 

Tenant Ledger Balance

If a tenant has a zero balance (meaning they neither over nor underpaid) no steps are needed. Additionally, no need to enter a starting balance if you intend to enter historical transactions as that process will create a balance forward. 

But if you simply need a quick ledger starting balance, whether that is a negative or positive amount, instructions are below. 

Posting a Negative Tenant Starting Balance

If a tenant owes any amount, follow these instructions to reflect a negative starting balance.

In your Rentec Direct account: 

  1. Click on Tenants.
  2. Click the Red Dollar sign [$].
  3. Change the Date to the last day before the first rent charge posted.
  4. Enter the amount owed.
  5. Add a memo.

    System Advice: Do not use the recurring option and it is recommended not to change the category. 
  6. Click the Save button. 

    Note: This will create a negative amount on the ledger on the day prior to the upcoming rent charge. 
post a negative balance

Posting a Positive Tenant Starting Balance

Follow the same instructions as above except enter a negative dollar amount as this will create a credit on the tenant ledger. 

create a credit on the ledger
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