My Rental Application Disappeared! (Legacy)

This help article contains instructions for the Legacy Version of Rentec Direct. More information about the latest version of Rentec Direct can be found here: The Remodel | Rentec Direct’s Newest Software Update

If you approve or decline a rental application, it will be removed from the list of active applications. But they are still available to view. 

In your Rentec Direct account:

  1. Click Properties.
  2. From the menu choose Applications.

    Applications on Property Menu

  3. Click Display Closed. 

display closed box checked in applications

Alternatively, you can view ALL applications received (both open and closed) for all properties from the Summary page Quick Access Links: 

Quick Access Links

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