A Note About Yahoo and AOL Email Accounts (Legacy)

This help article contains instructions for the Legacy Version of Rentec Direct. More information about the latest version of Rentec Direct can be found here: The Remodel | Rentec Direct’s Newest Software Update


Yahoo and AOL email addresses may cause you issues when using Rentec.

On the Settings tab in Rentec, under Your Contact Information is a field for you to enter your email address. We generally use the email address there to send you notifications from us.

The email address you list there is also used when you send tenants, property owners, or vendors emails using our software program. Due to their strict policies, AOL and Yahoo do not allow you to send emails out using a program like ours. If you plan to use our program to send out emails, you will want to use another email address and add it into the Settings > Your Contact Information area instead.

We find that Google or Gmail email accounts work best.  

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.