Restoring Deleted Data (Legacy)

This help article contains instructions for the Legacy Version of Rentec Direct. More information about the latest version of Rentec Direct can be found here: The Remodel | Rentec Direct’s Newest Software Update

Occasionally we are asked, "What if data was deleted from our program by one of our users and it shouldn't have been?"   

Recovering deleted data can be done, however, it is a time-consuming and tedious process and the hourly rate is $120.  If you find you need this type of recovery work done, notify our team and we will walk you through the steps.   

Note: The program does allow for you to download your ledgers details in a .csv format at any time by opening the ledger and following the link at the bottom "download this data." 

tag: backup, lost transactions,recovery

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