Check Printing Trouble (Legacy)

This help article contains instructions for the Legacy Version of Rentec Direct. More information about the latest version of Rentec Direct can be found here: The Remodel | Rentec Direct’s Newest Software Update


Internet Explorer

When printing a check while using Internet Explorer, you may find that an extra <br> appears on the check.  This has to do with settings outside of Rentec Direct's control, so we recommend you use an alternate browser, such as Google Chrome or Mozilla Firefox as they do not cause this issue.

Google Chrome or Mozilla Firefox

Every once in a while Google Chrome or Mozilla Firefox may release an update that temporarily causes the Print Check feature to not work correctly, or it may be difficult to find the "Print" button. In this case, using CTRL-P on your keyboard may help resolve the issue.   

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.