Rentec Direct Knowledge Base

Knowledge Base

Getting Started

The name says it all: designed to give you the best success in the software!

21 articles


Informational articles on tools and third-party features of the software.

3 articles

Tenant Screening

Sign up and understand screening report details, find denial letters, and more.

11 articles

Online Payments

Set up and manage online rent payments and owner disbursments with EasyPay Merchant.

14 articles


Important settings information to ensure your success from the start.

12 articles

Bank Accounts

Track your banking activities and reconcile statements with these helpful articles

9 articles


From adding to paying property owners, find owner resources here (PM version)

10 articles


Learn All-Things-Tenant related from prospect to move-out and everything in between.

43 articles


Articles to guide you from adding a property to tracking property level activity.

16 articles


A 'How-To' folder extraordinaire from sending a text to sharing files, help is here.

35 articles

Rentec PM

Articles for Management Companies or Private Landlords using the PM version.

10 articles


Find bookkeeping help here from taking and making payments to transaction processes.

49 articles


Customize and use the branding and marketing tools from these handy articles.

17 articles


Learn how to create and customize forms including using electronic signatures.

6 articles


Reports Explained | Financial, Tenant, Owner, Vendor, and Property reports.

8 articles

Work Orders

Streamline routine maintenance, work orders requests, and repairs.

4 articles


Handouts, welcome letters, and videos to share with your tenants and owners.

5 articles

Trouble Shooting

Here to help you over hurdles and hiccups and offer useful user tips along the way.

13 articles



Informational articles on tools and third-party features of the software.

1 article