Merchant Account-Transaction Return Codes

Here is a list of error codes from Forte, the merchant service provider:
Other Error Codes
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  • ACH Failed "Per Trans Limits" (you have reached your limit with Forte you will need to reach out to them by phone at 866-290-5400 to request an increase)
  • ACH Attempt Failed "Exceeded Trans Limits" ( you have reached your limit with Forte you will need to reach out to them by phone at 866-290-5400 to request an increase)
  •  ACH Attempt Failed: DAILY TRANSACTION LIMIT EXCEEDED ( you have reached your limit with Forte you will need to reach out to them by phone at 866-290-5400 to request an increase)
  •  ACH Attempt Failed: WE DO NOT WORK WITH THIS FINANCIAL INSTITUTION (127.0.0.1)  (We do NOT accept any incoming/outgoing transactions from this bank/financial institution)
  •  Unable to process ACH: Property Address Invalid  (login to Rentec and edit the property.  Add address, city, state, zip.  All fields have to be completed)
  •  Unable to process ACH: No property linked to the renter  (tenant needs to be placed in a property for the transaction to process.  If you moved the tenant out you will have to place this tenant back into the unit) 
  •  Message: Unable to process ACH: Renter must have first [xxxx], last [xxxxxx], and phone [xxx-xxx-xxxx]  (The first name, last name or phone number is missing, you will need to make corrections in the edit tenant screen. The phone number may be placed in the home phone or mobile field or both.  
  • The following problem(s) exist with this upcoming ACH and must be corrected before xx/xx/xxxx in order for the ACH to complete. (The renters' phone number is missing or invalid. The bank requires a phone number for ACH transactions)
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