Property Owner's Bank Account Number Is Missing (Legacy)

This help article contains instructions for the Legacy Version of Rentec Direct. More information about the latest version of Rentec Direct can be found here: The Remodel | Rentec Direct’s Newest Software Update

If you are a subscriber to the Rentec Direct PM version of the property management software, you may notice every once in a while that an owner's bank account number is missing. This is a designed feature as an added level of security and protection for you. 

Bank Account Number Missing

If you are logged in for a certain amount of time, the program will stop displaying the owner's bank account information for security purposes. 
Let's say for example that you have the screen open that displays the number and you leave the office to go on your lunch break but accidentally forget to lock your screen ... anyone can walk by and see that owner's bank account information that you've left displayed on the screen. 
Our security measure removes the information so that this doesn't happen. All you need to do to see the information again is to log out and log back in again.
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