Verify ACH Account Information
As of March 19, 2021, the governing body for ACH processing (NACHA) requires verification of all newly entered tenant and outgoing ACH bank account information in a manner they term as 'commercially reasonable' (see Using Forte Verify below).
More information on NACHA and its requirements for fraud detection can be found here: Important NACHA Verification Changes for ACH Payments
Using Forte Verify
- Click Tenants.
- Chose Online Payments from the menu.
- Click Manage Payment Accounts.
- Click Add Bank account
- Enter the new banking information and uncheck Forte Verify.
- Click Add Account when done.
- This override option is available for tenant accounts only and is on a per-tenant basis. To disable Forte Verify on your entire account see Validate Manually below.
- Remember to remove previous banking information using steps 1-3 above.
- Some banks have a different routing number for ACH transactions so we recommend first having the tenant confirm their routing with their bank and correct any error or inadvertent typos themselves before you assume the risk of validating manually.
- Send the tenant an authorization form.
- Have them return the signed authorization form check back to you with a copy of a voided check.
- Compare the name and account numbers on the voided check to what is being entered into Rentec Direct.
- This manual option may be seen as ‘commercially reasonable’; however, is not specifically listed by NACHA as a means they recommend. With this in mind, if you wish to disable Forte Verify from your software reach out to your Success team for that request. They will send you a form to sign and return to our Documents department authorizing us to make the change.
- If you decide to opt-out of Forte Verify and choose to Validate Manually, that decision is permanent. There is no way to reactivate Forte Verify on your account once disabled.