Fixing Bank Deposits

The software supports correcting bank deposits to fix any deposit mistakes.

This article reviews:

• Locating a deposit
• Changing the Deposited To bank account and/or Deposit Date
• Undo a deposit (allowing changes to transactions if needed) and begin a deposit from scratch.

To Locate a Deposit

First, locate the deposit that needs to be modified. (See example below)

To view a list of all deposits

In your Rentec Direct account: 

1. To select a deposit from a list of all deposits
   1. Click on Banking
   2. Right-click on the account the deposit was made from (Undeposited or Unrecorded) and click on View Deposits
   3. Click on the paper/pencil to the right of the deposit to access options
2. To view an individual deposit
   1. Click on Banking
   2. Click on the balance to enter the ledger
   3. Enter the amount of the deposit or the word "deposit" into the search filter
   4. Click on the paper icon to the right of the deposit

Change the 'Deposit To' Bank Account and/or Deposit Date

If you discover there was an error in documenting the date or the bank account, a deposit was made to, you can easily correct it in your software.

In your Rentec Direct account:

1. Click on Banking
2. Right-click on the account the deposit was made from (Undeposited or Unrecorded) and click on View Deposits
3. Click on Change to open the Edit Deposit window below
4. Enter the correct Deposit Date and/or use the dropdown to select the Deposit Account the deposit was made to
5. Click on Save Changes

Undo a Bank Deposit

For other errors, you can undo the deposit. Undoing a deposit lets you correct individual transactions and create a new deposit. 

In your Rentec Direct account

1. Click on Banking
2. Right-click on the account the deposit was made from (Undeposited or Unrecorded) and click on View Deposits
3. Click on the paper/pencil to the right of the deposit to access the View Deposit screen.

4. It is recommended to click the Show Summary Only or Print Deposit Slip link at the top of the page to save the current deposit information.

   Important Note: This information is helpful for recreating the deposit after transactions have been corrected. 

5. After saving the deposit details, click on [undo]

6. The Undo Deposit window displayed below will open with the following warning: This will remove the deposit entry and return the funds to the original 'Undeposited Funds' account. Click on the Undo Deposit button if you agree to this action.