Pet Screening for Rental Applications

With an active PetScreening account, you can automatically collect pet and animal information during the application process and have it reviewed by PetScreening.com teams qualified to distinguish between pets, Emotional Support Animals (ESAs), and Service Animals.

This article covers:

• What to Expect When PetScreening is Enabled
• Requiring pet screening in your online rental application
  • Primary applicant only
  • All applicants
• Request pet screening of existing tenants
• Frequently Asked Questions (FAQs)

Need to create a PetScreening account? Click here to Get Started with PetScreening.

What to Expect When PetScreening is Enabled

When you enabled PetScreening, there was an option to screen pets for only the primary applicant or for all applicants.

1) When an online application is submitted, required PetScreening links will be provided to the applicants based on your selection in the Online Renteal Application:

• Applicant Link: The applicant will receive a link to "Screen Your Pet" (see example below)

OR

• Multiple Applicants: If "All Applicants" is selected, each additional applicant will receive an email with a screening link.

2) Upon completion of PetScreening by the applicants, you will automatically receive a report, and the information will be accessible in your PetScreening portfolio.  

How to Require Pet Screening in Online Rental Applications

If you choose to require all applicants to complete pet screening in your PetScreening setup, you can require it for all applicants or only the primary applicant in the application options.

In your Rentec Direct account:

1. Click Settings
2. Under Program, click on Rental Applications
3. Under Default Questions, set Ask primary applicant to list pets? to:
   1. YES: To require Pet Screening only for the primary applicant if they indicate they have a pet.
   2. NO: To require all applicants to complete Pet Screening even if they don't have a pet 
4. Save Changes

Now that the default setting is saved, when applicants complete your online rental application, they will receive an email with a link to complete the Pet Screening process.

How to Request Pet Screening for Existing Tenants

The following steps will guide you through emailing or texting a link to your PetScreening page to existing tenants.

In your PetScreening.com account:

1. Click Settings
2. Click Your Landing Page Link
3. Choose one of the following options:
   1. Copy link to paste into an email or text message
   2. Share now to share your link to social media

How to Locate a Missing PetScreening Report

In your PetScreening account:

1. Click Profiles
2. Click Global Profile Search
3. Enter the tenant or applicant email address
4. Locate the correct profile
5. Request access to the report

How to Cancel a PetScreening Account

You can cancel your PetScreening account at any time.

In your PetScreening account

1. Click Contact us at the bottom of the page
2. Submit a cancellation request

OR

Send an email to support@petscreening.com requesting account cancellation

Frequently Asked Questions About PetScreening

Q) How much does PetScreening cost?

• There is no fee for housing providers to create a Pet Screening account.
• Fees to renters
  • Assistance animal accommodation requests - $0
  • No pet/animal profiles - $0
  • ACH cash discount price - $25 per pet
  • Credit/Debit card price - $30 per pet

(Cost indicated is per year as of 10/14/2025. Learn more about petscreening fees)

Q) How does PetScreening benefit tenants?

• Each user receives a portable, digital passport profile of their pet that can be shared with others (e.g., groomers, walkers, boarding facilities, vets, Airbnb hosts, vrbos)
• FREE nationwide pet alert network using SMS text messaging in case their pet is lost
• FREE custom engraved dog or cat tag ($8 value – no shipping or handling cost; one per household)

(Benefits listed are as of 10/14/2025. We may not be advised of any recent changes. For the most up-to-date details, visit For Residents - PetScreening