Getting Started | Ordering Credit Reports

Credit Reports can provide valuable information about an applicant's financial responsibility and help landlords and property managers make well-informed decisions in tenant selection and safeguarding their investments. Credit Reports are just one of the many Tenant Screening Products available through Rentec Direct property management software. 

There are two types of Credit Reports that can be obtained through your Rentec Direct software: 

  • Credit Report Cards with FICO Score -  Provides significant information regarding types and total amounts of debt as well as a credit score range. An example of a Credit Report card can be seen here: Credit Report Card
  • Full Credit Reports with FICO Score - Provides very specific information about creditors and debt payment history, as well as an exact FICO credit score. An example of a Full Credit Report can be seen here: Full Credit Report
    • Requires a $50 On-site inspection, which may include the following:
      • Verify there is a physical office or home office which is a secure environment that does not allow public access to your computer or managing device
      • This may include a lock on the door or a password-protected device
      • Look to see that you have the ability to secure or dispose of any printed credit reports properly by way of a paper shredder and a locking filing cabinet
      • Verify that credit reports will be used for tenant screening only and for no other purpose
      • Take pictures of the location

Credit reports can be returned in quickly as 60 seconds and will be saved in your Rentec Direct account for up to 90 days. If permitted in your area, you may consider printing and storing reports in a secure location.

Applying for Credit Report Access

There are two quick steps in applying for Credit Report Access in your Rentec Direct account:

  1. A quick four-question application
  2. An agreement for Tenant Screening Products

Important Note: The application process is required to ensure compliance with the Fair Credit Reporting Act ( FCRA)

Applications are processed daily and reviewed to ensure they are complete and accurate. You will receive an email as soon as your account is ready to go.

Step 1 Complete the Four-Question Application

In your Rentec Direct account:

  1. Click on Reports
  2. Click on Screening Reports
  3. Under "Ready to order credit reports", Click Here to access the application
  4. Click on Next Step to proceed to Step 2

Tenant Screening Credit Report Application Questions

Application Tips:

Question 1) A Business account is required

Question 2) Credit Screening through Rentec Direct software is available to clients who manage 10 or more properties. Learn more about Tenant Screening for Landlords with Less than 10 Properties

Question 3) Requires an existing rental application to be on file for a current or prior vacancy

  • Clarification - This is to verify that at some point you have received a rental application that you have on file

Question 4) What type of credit reports do you want to order?

  • If you indicate a Full Credit Report and are waiting for an inspection, you will have access to Credit Report Cards until the application is processed.
  • If you select Credit Report Cards, you can update to Full Tenant Credit Reports at a later date by sending an email to, requesting an upgrade to Full Credit Reports, that you understand there is a $50 fee, and that an inspection will be scheduled.

Step 2 Complete the User Agreement

The second step is a user agreement, which is required to run credit reports. The user agreement may require supporting documentation based on the information indicated in the application portion.

Click on Option 1 to complete and submit your agreement electronically 

Click on Option 2 to download the agreement as a PDF that can be:

  • Emailed to
  • Faxed to 888-882-1062
  • Physically Mailed to: 
          Rentec Direct
          Application Processing
          231 SW I St
         Grants Pass, OR 97526

System Note: Running tenant screening reports requires there to be a credit card in your Rentec Direct account as back up. If your indicated payment method is bank draft, payments will continue with this method. Click here for details on how to  Update Payment Information

Note: The cost of ordering reports may vary depending on which reports are selected. There are hundreds of reports available and criminal reports can be run on multiple counties. The cost of each report will be displayed during selection. Click here for more details of pricing for Tenant Screening Report packages Rentec Direct Pricing

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