Tenant Screening | Credit, Criminal, Eviction, SSN Validation

It's easy for landlords and property managers to begin tenant screening in Rentec Direct.

All Rentec Direct accounts include access to a wide range of screening reports, including:

  • County, State, and National Criminal Reports
  • Inmate Records
  • Sex Offender Reports
  • National Eviction Reports
  • SSN Validation (including previous addresses)
  • Bankruptcy, Judgment, and Lien Reports

Important Update

Effective July 1, 2026, the TransUnion Credit Report with FICO® Score is being replaced by VantageScore®.

Learn more about VantageScore


Identity Verification Requirement

ID verification is required to use tenant screening, online payments, and listing syndication.

Once your identity is verified, you can use all three services without additional verification.


Getting Started

The following steps will have you set up to start screening your applicants today.

In your Rentec Direct account:

  1. Click on Reports
  2. Click on Screening Reports
  3. Click on +Order a Report



Ordering Credit Reports

Credit reports can be ordered directly in Rentec Direct and are typically returned in as little as 60 seconds.

To comply with the Fair Credit Reporting Act ( FCRA), you must first complete a short application before gaining access to credit reports.

Types of Credit Reports Available

  1. Credit Report Cards with VantageScore
    1. Provides a summary of an applicant's credit profile
    2. Includes types of debt, total balances, and a credit score range
    3. Ideal for quick evaluations

View an example: Credit Report Card

  1. Full Credit Reports with VantageScore
    1. Provides detailed credit history and payment information
    2. Includes creditor details, payment history, and a VantageScore
    3. Best for in-depth screening

View an example: Full Credit Report


On-Site Inspection Requirement (Full Credit Reports Only)

Access to Full Credit Reports requires a one-time $50 on-site inspection.

This inspection helps ensure secure handling of sensitive credit data and may include verification of:

  • A secure office or home office
    • A lockable door or password-protected device
  • Secure storage for printed reports (such as a locked filing cabinet)
  • Proper disposal methods (such as a paper shredder)
  • Verify that credit reports will be used for tenant screening only
  • A few photos of your workspace

Applying for Credit Report Access

There are two simple steps to complete your application. Applications are reviewed daily, and you'll receive an email once your account is approved.

Step 1: Complete the Four-Question Application

In your Rentec Direct account:

  1. Click Reports
  2. Select Screening Reports
  3. Under "Ready to order credit reports", click on Click Here
  4. Complete the four-question application
  5. Click Next Step

Step 2: Complete the User Agreement

Complete the Tenant Screening Products Agreement using one of the following options:

Option 1: Submit electronically

Complete and submit online

Option 2: Download and submit via:

  • Email: docs@rentecdirect.com
  • Fax: 888-882-1062

Mail:

Rentec Direct

Application Processing

231 SW I St

Grants Pass, OR 97526

Additional documentation may be required based on your application.


Application Tips

  • A Business account is required to access credit reports 
  • At least one rental application on file (current or past)

Need Faster Access?

If you need immediate access, you can start with Credit Report Card access for faster approval

  • You can upgrade to Full Credit Reports at any time
  • Full access requires the on-site inspection

To upgrade while using Credit Report Cards:

  1. Apply for Tenant Credit Report Card with VantageScore
  2. Email success@rentecdirect.com with:
      • Your contact number
      • Requesting to upgrade to Full Credit Reports

Additional Screening Options

While waiting for Full Credit Report approval, you can still run:

  • Criminal Background Reports
  • Eviction history reports
  • Other tenant screening tools

Payment & Pricing Information

  • A credit card must be on file as a backup payment method. If you're using a bank draft as your payment option, it will remain your primary payment method.
  • Report pricing varies based on selection and location
  • Costs are displayed before purchase

|Steps to  Update Payment Information

Tenant Screening Prices

Note: The cost of ordering reports may vary depending on which reports are selected. There are hundreds of reports available, and criminal reports can be run on multiple counties. The cost of each report will be displayed during selection. Click here for more details of pricing for Tenant Screening Report packages Rentec Direct Pricing


Tenant-Paid Screening Options

If you prefer applicants to cover screening costs:

  • Include fees in your application fee or
  • Use third-party services such as ApplyConnect or RentPrep.

System Notes:

  • Credit reports are typically returned within 60 seconds
  • Reports are stored in the report section of your account for up to 90 days
  • If permitted by local regulations, you may print and securely store reports
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