Adding Sales Tax
Some states require a sales tax to be charged to renters. Your Rentec Direct property management software offers a convenient option to include surcharges, such as sales tax, with rent on a single comprehensive invoice.
Important Note: Effective January 1, 2025, Arizona revised its residential rental guidelines, specifically prohibiting the collection of sales tax. Laws 2023, Chapter 204 and A.R.S. 42-6004 (H)
Charging Sales Tax
Sales Tax and other housing-related fees can be easily added as a one-time or recurring charge.
If the Sales Tax charge is to be recurring with the rent charge, we recommend using the surcharge feature, which allows you to create a custom category and post one invoice to the tenant's ledger.
Click here to learn more about Tenant Invoices with Surcharge Options
Create a Comprehensive Invoice with Rent and Tax or Other Charges Combined, Using Surcharges
In your Rentec Direct account:
- Click on Settings
- Under Financial, select Product & Services
- Click on +Add Product
- Add a description and set the type to other
- Click on Save New Product, which will take you back to the Products & Services page
- Edit the rent product by clicking the paper/pencil icon
- Add the new Surcharge from the drop-down options
- From the drop-down menu, choose between percentage (up to 10 digits) or fixed fee
- Click on Save Changes
Note: This option will be available when tenants are placed in properties.
Below is a sample of your finished product. You will notice the option to add additional surcharges below the Sales Tax section.

Create a One-Time Tax Charge
If a one-time tax charge is needed, simply post a charge to the tenant by following the steps below.
In your Rentec Direct account:
- Click on Tenants
- Using the search filter in the upper right corner, locate the tenant
- Using the tenant Info Card to the right or right-click to access the menu and select Post Charge
- Enter transaction details using your custom sales tax product/service you created or category 110, which is specifically for these additional charges related to Tenants
- Add the tax amount being charged
- Add a memo (ie, sales tax, quarterly tax, etc.) on the memo line
- Leaving the recurring option unchecked
- Click Post Charge to save the transaction
Click here for details on how to create a custom category
Create a Recurring Tax Charge
If you prefer to set up a separate recurring transaction to apply the tax charge, these steps provide excellent instructions.
In your Rentec Direct account:
- Click on Tenants
- Using the search filter in the upper right corner, locate the tenant
- Using the tenant Info Card to the right or right-click to access the menu and select Post Charge
- Enter transaction details using your custom sales tax product/service or category 110, which is specifically for these additional charges related to Tenants
- Add the tax amount being charged
- Add a memo (ie, sales tax, quarterly tax, etc.) on the memo line
- In the lower left corner, check the Recurring box
- Another line will open at the bottom, allowing you to enter the recurring details
- Click on Post Charge to save the transaction
Note: Click here for details on how to create a custom category
System Note: If your accounting default setting is set to charge rent "x" amount of days before the due date, charges added as a surcharge will automatically appear together on the tenant ledger. If you choose to set separate recurring transactions, ensure that your transaction has a start date prior to the rent due date as well.
Contact Your US-Based Success Team
Have questions? Connect with your US-based Award-Winning Success Team weekdays from 6 am to 5 pm (PST). Just click on the Live Expert Help link to chat or email live support, email success@rentecdirect.com, or call 800-881-5139 ext 2. rentecdirect