How Tenants Report Rent Payments to Build Credit

Rentec Direct tenants can use RentReporters through the Rentec Direct Tenant Portal to have eligible rent payments reported to credit bureaus, which may help build or strengthen their credit history.

How Rent Reporting Works

RentReporters allows eligible tenants to have their rent payment history reported to paricipating credit bureaus.

After a tenant enrolls through the Rentec Direct Tenant Portal, Rentec Direct automatically sends eligible rent payment information is sent to RentReporters for reporting. Up to two years of past rent payment history may also be eligible for reporting when a tenant enrolls.

Rent reporting is option, and tenants can choose whether to enroll in the service.

the opportunity to have their rent payment history reported to participating credit bureaus.

How Tenants Enroll in RentReporters

When the tenant logs into their Rentec Direct Tenant Portal, they will use the following steps:

1. From the Summary page, click More Info in the RentReporters option
2. Follow the prompts to review the program and enroll

Once enrolled, Rentec Direct automatically sends eligible rent payment information to RentReports to report to the credit bureaus.

Note: RentReporters must be enabled by the property manager or landlord before the option appears in the Tenant Portal.

Frequently Asked QuestionsHow Much Does RentReporters Cost?

Q) What is RentReporters?

RentReporters is a rent-reporting service that allows eligible tenants to have rent payment information reported to participating credit bureaus.

Q) Can past rent payments be reported?

Yes. When a tenant enrolls, up to two years of past rent payment history may be eligible for reporting.

Q) Which credit bureaus receive rent payment information?

On-time rent payments are reported to Equifax, Experian, and TransUnion. Late payments are reported to Equifax and TransUnion.

Q) How much does RentReporters cost?

RentReporters is a tenant-paid service. The current monthly cost is $10.95 in most states and $10 in California in accordance with California guidelines.

When a tenant enrolls through the Rentec Direct Tenant Portal, the initial RentReporters signup fee is waived.

Q) Is rent reporting required?

While rent reporting is not required, some jurisdictions require applicable landlords to offer tenants the option to have positive rent payment information reported.

Q) What if RentReporters does not appear in the Tenant Portal?

If a tenant does not see the RentReporter option in their portal, they should let their landlord or property manager know so they can check their program default settings to ensure the feature is enabled.

Questions About RentReporters

For questions about rent reports submitted to credit bureaus, tenants can contact RentReporters using the link on their website, online chat, or by phone at 626-737-6100.

For questions about rent payments or the Rentec Direct Tenant Portal, tenants should contact their property manager or landlord.