Integrated Feature | Weblo AI Assistant
Rentec Direct integrates with Weblo, an AI employee that helps landlords and property managers manage tenant and prospect communication 24/7. By connecting with Rentec Direct, Weblo syncs property, tenant, owner, and vendor information, answers incoming calls, texts, and emails, and turns maintenance requests into work orders. This helps keep communication organized and gives your team more time to focus on daily property management tasks.
Weblo is available through a separate monthly subscription and connects to Rentec Direct via an API.
How Weblo Works with Rentec Direct
Weblo works with your existing phone lines, text messages, and email inbox to respond to tenant and prospect inquiries 24/7. It uses information synced from your Rentec Direct account to recognize callers and provide relevant assistance.
Key Features and Benefits:
- 24/7 Communication: Weblo answers incoming calls, texts, and emails, including nights, weekends, and times when your team is unavailable.
- Tenant and Owner Recognition: Weblo matches callers to contacts synced from Rentec Direct, allowing it to recognize their names, units, and open requests.
- Automated Maintenance Requests: Weblo creates work orders in Rentec Direct with the property or unit, priority level, and a written summary. Emergencies, such as leaks or no heat, are flagged as urgent, and your team receives an alert.
- Leasing Assistance: Weblo answers questions about available listings, qualifies prospective tenants, and schedules property viewings on your calendar.
- Automated Follow-Ups: Weblo can help with rent reminders, lease renewals, and move-in checklists using information from your Rentec Direct account.
- Multilingual Communication: Weblo speaks English and can respond in the caller's language.
- Conversation Records: Every conversation includes a recording, transcript, and summary so your team can review communications and follow up when needed.
How Weblo Connects to Rentec Direct
Weblo connects to Rentec Direct through the Open API. Once connected, information from your Rentec Direct account syncs with Weblo and stays up to date automatically.
Here's how information moves between the two platforms:
| Rentec Direct Information | How It Works with Weblo |
|---|---|
| Properties, units, tenants, owners, and vendors | Synced with Weblo and automatically updated. |
| Work orders | Two-way connection. Weblo can create new work orders and view existing ones to answer tenant questions about maintenance requests. |
| Notes, call and message logs, and new leads | Can be shared back to Rentec Direct when enabled and saved to your File Library. |
| Leases, charges, and payments | Weblo does not change or modify this information. |
Security and Communication Controls
Weblo includes safeguards to help protect your account information and keep communication within appropriate boundaries.
- Verified Callers: Weblo only discusses account-specific details with callers it can match to a tenant or owner on file. Other callers receive general assistance.
- Your Data Stays in Your Control: Weblo reads the information it needs and only writes back work orders and other items you choose to enable.
- Protected Account Information: Weblo never changes leases, charges, or payments, and the AI cannot delete data.
- Data Protection: Information is encrypted in transit and at rest. Weblo does not sell or share your data.
- Human Support When Needed: Weblo transfers conversations to your team when someone requests a person or a situation requires a human decision.
Weblo Subscription and Free Trial
Weblo is available through a separate monthly subscription priced per unit, starting at $1 per unit per month.
New Weblo accounts include a 14-day free trial. Rentec Direct clients can use promo code RENTEC30 to receive an additional 30 free days.
Important Note: Prices and discounts through Weblo are subject to change and may be available for limited time frames.