Archiving and Deleting a Tenant (Legacy)
This help article contains instructions for the Legacy Version of Rentec Direct. More information about the latest version of Rentec Direct can be found here: The Remodel | Rentec Direct’s Newest Software Update
If you need to permanently delete a tenant and remove all of their file & ledger from your program, head to the Tenants tab, right click on their name and select "Archive Tenant."
After you have archived the tenant, place a checkmark in the box next to "Display Archived" at the left of the page. Find your archived tenant, which will be highlighted in pink, right click on their name again and select "Delete Tenant."