Place Tenant Into a Property | Move-In

Recording a tenant's move-in is quick and flexible in Rentec Direct. You can place a tenant directly from your Lead List, Tenant List, or create a brand-new tenant.

While only minimal information is required, entering complete tenant and lease information upfront helps you get the most out of our automation, reporting, and communication tools.

Tip: If you received an online rental application, click this link to save time and move in tenants directly from the application: Managing Online Rental Application

Move a Tenant into a Property

It's easy to move a tenant into a property.

In your Rentec Direct account:

1. Click on Summary, then click on the Vacancy notification link

2. Click on the Property, then click on +Place New Tenant on the Property Profile Card (or right-click the Property to choose Place New Tenant from the Property Menu)

   System Tip: You can click on Properties instead of Summary to access your property list.

3. Under Tenant Information, you can select from:
   1. Use an Existing Tenant from your Tenant List
   2. Place Lead  from your Lead List
   3. Enter New Tenant to move in a tenant who is not in your software

4. Under Rental Charges, enter or update information as needed

   Tip: The Lease End date is used to alert you of Leases Expiring on the Summary page. If no End date is indicated, the software will not alert you, and the tenant will be billed on a month-to-month basis. Learn more here: Managing Leases

5. Under Rental Options, enter or update information as needed

6. Under Automatic Rent Escalation, check the box to enable Automatic Rent Escalation in accordance with your lease terms.

   

   Tip: Click this link to learn more about Automatic Rent Escalation

7. Remove Online Listing - The software will automatically remove your property from syndication when a tenant moves in. Uncheck the box if you would like to keep the property listed.

   

   
   
8. Click on Place Tenant to move the tenant into the property and automatically open the Edit Tenant screen, where you can update information as needed and enable the tenant portal if desired.
9. Click on Update Tenant

FAQs

Q) Why is the rent charge posted on the wrong day of the month? 

This is usually caused by unchecking the "Pro-Rate first month" box when moving in a tenant, and is easily corrected. Click the following link for a quick solution: Adjust a Tenant Charge or Rent Due Date.  

Q) How does the "Pro Rate first month" option work?

Here's how the "Pro Rate first month" option works:

1. If a tenant's beginning charge date is on the 10th of the month and the "Pro Rate first month" box is checked, the tenant will be charged for the remaining 20 days of the month at the pro-rated rate. The following rent charges will be on the 1st of each month, and the "Interval day" is 1 for the first of the month.
2. If a tenant's beginning charge date is on the 10th of the month and the "Pro-Rate first month" box is unchecked, the tenant will be charged for a complete month. Rent will be due on the 10th of each month, and the interval day is 10, which falls on the tenth of the month.

Q) What is an Interval Day?

An interval day is the day of the month/billing cycle when rent is considered due, most commonly the first of the month. Auto notifications and late fees are usually scheduled to populate around this day.