Place Tenant Into a Property | Move-In

Recording a tenant's move-in is quick and flexible in Rentec Direct. You can move in a tenant from your Lead List, Tenant List, or create a brand-new tenant.

While only minimal information is required, entering complete tenant and lease details upfront helps you get the most from automation, reporting, and communication tools.

Tip: If you received an online rental application, you can save time by moving in the tenant directly from the application. Learn more in Managing Online Rental Application

Move a Tenant into a Property

In your Rentec Direct account:

1. Click Summary, then click on the Vacancy link

2. Right-click the Property and select Place New Tenant, or click on + Place New Tenant on the property card

   

   
   
3. Under Tenant Information, choose from:
   1. Enter New Tenant to add someone who's not yet in your software
   2. Use an Existing Tenant from your Tenant List
   3. Place Lead  from your Lead List
4. Under Rental Charges, review or update:
   1. Rental Frequency (Defaults to Monthly)
   2. Rental Amount and Security Deposit default from the property and can be changed here if needed
   3. Lease Start date

   4. Lease End date (optional for fixed-term leases; otherwise, leave blank)

      Tip: The Lease End date triggers lease expiration alerts on the Summary page. If left blank, the tenant will be billed month-to-month, and no expiration reminder will appear.

      Learn more in Managing Leases

      

      
      
5. Select Same as Lease Start if the Move In and Charges Begin date are the same as the Lease Start date; otherwise, enter each date individually
6. Under Rental Options, enter or update information as needed

7. Under Automatic Rent Escalation, check the box to enable Automatic Rent Escalation in accordance with your lease terms.

   Learn more about Automatic Rent Escalation

   

   
   

8. Remove Online Listing

   

   
   
   1. This box is checked by default to automatically remove the property from syndication when a tenant moves in
   2. Uncheck the box if you would like to keep the property listed.
9. Click on Place Tenant to move the tenant into the property and automatically open the Edit Tenant screen, where you can update information as needed and enable the tenant portal.
10. Click on Update Tenant to save

FAQs

Q) Why is the rent charge posted on the wrong day of the month? 

This usually happens when the Pro-Rate first month was unchecked during move-in. It's easy to fix. See step by step instructions here: Adjust a Tenant Charge or Rent Due Date.  

Q) How does the "Pro Rate first month" option work?

• Checked:

  If the tenant moves in on the 10th of the month, they will be billed a pro-rated amount for the remaining days of that month. Future rent will post on the 1st of each month, with an interval day of 1.

• Unchecked:

  If the tenant moves in on the 10th of the month, they will be billed for a full month. Future rent will post on the 10th of each month, with an interval day of 10.

Q) What is an Interval Day?

The Interval Day is the day of the billing cycle when rent is due, most commonly the 1st of the month. Automated notifications and late fees are typically scheduled around this date.