Automatic Email Notifications

Your Rentec Direct property management software is designed to be efficient and time-saving, with automated notifications and reminders.

Automatically send timely notifications, reminders, updates, and confirmations to all tenants, roommates, and co-tenants. Copies of notifications can also be automatically emailed to property managers and owners.

Auto notifications can be set when moving a tenant into a property or after they've been moved in. The following steps walk through how to edit a tenant to enable auto-notifications or add individuals who need to receive a copy.

Note: To ensure notifications are delivered, verify the email address is valid and entered correctly.

Selecting Automatic Email Notifications

Email Notification settings can be setup when moving in a new tenant or editing an existing tenant. The following steps walk through editing a tenant.

In your Rentec Direct account: 

  1. Click Tenants
  2. Right-click on the primary tenant's name and select Edit Tenant
  3. Under Contact Info, click the Enable box
  4. Click on the little paper/pencil icon to view the list of options

    Automatic notifications
  5. Select the notifications you would like to send the tenant

    Automatic notifications

  6. Below the list of notifications, you can select who to send copies to including:
    1. Myself
      1. For pro users, this will be the administrator of the account
      2. For pm users, this will be the property manager indicated in the property profile
    2. Property Owner (for Rentec PM users)
    3. Co-Renters / roommates
  7. Submit Changes


  • Automated Emails for new charges/credits are sent on the hour, every hour. 
  • Email Notification selection can be edited as needed following the same steps
  • Disable email notifications by unchecking the box and Submit Changes

    Click this link for more information on emailing tenants, owners, and vendors through Rentec Direct  
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