To help new Rentec Direct users get started fast, we’ve compiled some video training materials that cover the core functionality of the program.
These videos are recorded in HD, so they look best and can be viewed the easiest when viewed in full-screen mode. To enter full screen, just click the outward arrows in the lower-right of the video. We are continually updating training videos. If you're working in new features not yet covered, reach out to your Client Success team for assistance.
Overview & Help
- Product Overview... a demonstration of the features and capabilities of Rentec Direct Property Management Software.
- Need Help? ... Discover how to get help and access customer support for success!
- Getting Started... Detailed steps, tips, and best practices for setting up your account. This is a must-see for all new users.
- Electronic Rent Payments... Learn all the ins & outs for collecting rent, online application fees and handling Owner disbursements
- Settings ... This video guides you through the basics of the Settings tab and customizing your system settings.
- Property Owners ... Learn how to add and manage all aspects of Property Owners within the PM version of Rentec Direct.
- Properties ... This video will guide you through a detailed training on adding and managing properties within Rentec Direct.
- Tenants ... This video will guide you through a detailed training on adding and managing tenants within Rentec Direct.
- Tenant Deposits ... This video provides a brief demonstration on how to manage tenant deposits. You will be guided through the process of receiving a deposit, tracking deposits, charging against deposits, and finally returning deposits.
- Reports ... This video will show you how to use the reporting system within Rentec Direct.
- Bank Account Synchronization ... This video provides a short demonstration on how simple it is to connect your bank account in Rentec to your financial institution to download and synchronize transactions.
- Manager Designations ... PM accounts have three different manager roles that can be assigned at the property level. Learn how these roles work.
- Tenant & Owner Portal Setup Instructions ... Detailed overview of all functionality related to setup & features in the Tenant and Owner Portal.
- Property Listing & Portal Links ... This video points you to the web addresses for your property listing page and owner & tenant portal login for direct use or to link into your webpage.
- Property Profile & Marketing ... This video will guide you through how to use the marketing features in Rentec PRO or PM.
- Online Rental Applications & Tenant Screening... Learn how to customize your Online Rental Application and use your built-in Tenant Screening tools.
- Workorders ... This video will demonstrate the built-in workorder system within Rentec Direct. It will show you how to add and manage workorders and how tenants can post-repair requests from their tenant portal.
- 1099 E Filing ... This How-To Video shows you how simple it is to use your data in Rentec Direct to file your 1099's with our filing partner Nelco. For a more detailed description, watch Nelco's webinar created for Rentec Clients.
- Cash Payments... Learn how easy it is to set up & use the Electronic Cash Payments tools built into your account.