Training Videos

To help new Rentec Direct users get started fast, we’ve compiled some video training materials that cover the core functionality of the program. 

These videos are recorded in HD, so they look best and can be viewed the easiest when viewed in full-screen mode. To enter full screen, just click the outward arrows in the lower-right of the video.   We are continually updating training videos. If you're working in new features not yet covered, reach out to your Client Success team for assistance
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Overview & Help

  • Product Overview...  a demonstration of the features and capabilities of Rentec Direct Property Management Software.
  • Need Help? ...  Discover how to get help and access customer support for success!

Basic Features

  • Getting Started... Detailed steps, tips, and best practices for setting up your account. This is a must-see for all new users.
  • Electronic Rent Payments... Learn all the ins & outs for collecting rent, online application fees and handling Owner disbursements
  • Settings ... This video guides you through the basics of the Settings tab and customizing your system settings. 
  • Property Owners ... Learn how to add and manage all aspects of Property Owners within the PM version of Rentec Direct.
  • General Ledger Accounting Flow ... This video demonstrates how the ledgers work together in Rentec Direct to automatically flow transactions to the tenant, property, owner, and bank account ledgers.   
  • Properties ... This video will guide you through a detailed training on adding and managing properties within Rentec Direct.
  • Tenants ... This video will guide you through a detailed training on adding and managing tenants within Rentec Direct.
  • Tenant Deposits ... This video provides a brief demonstration on how to manage tenant deposits. You will be guided through the process of receiving a deposit, tracking deposits, charging against deposits, and finally returning deposits.
  • Reports ... This video will show you how to use the reporting system within Rentec Direct.

Additional Features

  • Bank Account Synchronization ... This video provides a short demonstration on how simple it is to connect your bank account in Rentec to your financial institution to download and synchronize transactions.
  • Manager Designations ... PM accounts have three different manager roles that can be assigned at the property level.  Learn how these roles work.
  • Property Listing & Portal Links ... This video points you to the web addresses for your property listing page and owner & tenant portal login for direct use or to link into your webpage. 
  • Recurring Transactions ... This video will demonstrate the recurring transactions screen. How to add, delete, and edit recurring transactions.
  • Workorders ... This video will demonstrate the built-in workorder system within Rentec Direct. It will show you how to add and manage workorders and how tenants can post repair requests from their tenant portal.
  • Cash Payments... Learn how easy it is to set up & use the Electronic Cash Payments tools built into your account. 


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