Training Videos | Online Payments
To help new Rentec Direct users get started fast, we’ve compiled video training materials that cover enrollment, settings, and the core functionality for Online Payment Processing in the program.
Tip: These videos are recorded in HD, so they look best and can be viewed the easiest in full-screen mode. To enter full-screen, just click the outward arrows in the lower-right of the video.
Payment Processing Setup | Enrollment
Want to increase the likelihood that your tenants will pay rent on time? Enroll in Online Payment Processing! Your tenants appreciate the convenience, and you’ll also be able to pay vendors and owners and receive owner contributions and application fees. It only takes two-steps and a few minutes to get started.
In this video, you will learn the two-step process for enrolling in online payment processing and the tips to help you successfully complete the agreement and application.
More information about Online Payment Processing in the software can be found here: Online Payment Processing
The follow-along knowledge base article can be found here: Payment Processing Setup | Enrollment
A website is required to complete the merchant processing application. Need a website? Rentec Direct offers a free customizable website to all clients. You can find out more information here: Build Your Own Website
Need multiple merchant accounts? Information for multiple merchant accounts can be found here: Multiple Deposit Accounts for ACH and Credit Card Payments
Payment Processing Settings | Preferences
When you’ve enrolled in Online Payment Processing you’ll want to customize those settings for your business needs. From setting your fees to verification and authorizations, these instructions will help you with compliance and authorization.
In this video you will learn about each setting for online payment processing and the tips to help you successfully set them for your business needs.
The follow-along knowledge base article can be found here: Payment Processing Settings | Preferences
Property managers needing to keep convenience fees off of property ledgers can follow these instructions: Remove Convenience Fees from Trust Account
Full instructions for scheduling online payments for your tenants and customizing settings on a per-tenant basis can be found here: Scheduling Online Payment Transactions for Tenants
To test your new merchant account follow these instructions here: Test Your Merchant Account
You can find and customize those resources for your business needs by going here: Tenant Resources for Rentec Direct Clients