Tenant Resources for Rentec Direct Clients
We know landlords and property managers are busy so we’ve put together these useful resources designed for Rentec Direct clients to help communicate important information with their tenants.
Tenant Training Videos
The Rentec Direct Vimeo series has videos and webinars with resources for property managers and landlords to learn how to use their software with confidence and efficiency.
We realize your time is valuable so we also created : How to Access Your Tenant Portal | Rentec Direct to share with your tenants. Save time by adding the link to your website or tenant welcome letter.
Tenant Portal Welcome Letter
In addition to the training video, to help your tenants get started with their Tenant Portal, send a Tenant Portal Welcome Letter with these useful options. Choose one of the following links to download sample Tenant Portal Welcome Letters:
- Download Word Document Tenant Portal Welcome Letter to Edit (Clicking this link will download the file to your computer for you to open and edit.)
- Download PDF Tenant Portal Welcome Letter – Not Editable: best for printout distribution or to save and send by email
- Use the editable email template available in the software. Directions for sending messaging templates can be found here: Sending Email Messages to Tenants, Owners, and Vendors
Resident Connect by Rentec Direct | The Tenant Portal App
Direct your renters to their app stores to download the free and easy-to-use Resident Connect app. The Resident Connect by Rentec Direct app allows them to access their Tenant Portal from their smartphone or tablet. Here are direct links to the app within the app stores:
Online Payment Marketing Kit
Once you have enrolled in Online Payment Merchant Services, give your tenants secure and convenient online payment options for rent. This Online Rent Payment Marketing Kit gives you everything you need to get your renters on board with online rent payment, making your job in property management easier.
Download or printable .pdf located here: Online Rent Payments Marketing Kit
Cash Payments Marketing Kit
If you have enrolled in accepting Cash Payments, the Cash Payments PayNearMe Marketing Material gives you everything you need to get your renters on board with paying rent in cash at convenient cash payment locations.
These handouts can be printed or downloaded and can be located here: Cash Payments PayNearMe Marketing Material Kit
PayNearMe also offers a one-sheet printable .pdf handout located here: PayNearMe Cash Rent Payments
RentReporters
Rentec Direct fully integrated with RentReporters, allowing you to automatically report your residents’ rent payments to all 3 major credit bureaus: Equifax, Experian, and TransUnion helping to boost tenant credit scores by an average of 40 points.
Helpful ways you can share information with potential and current tenants:
- Reference RentReporters on your listed property
- Include an offer of Rent Reporting on leases and renewals
Tip: Use Rentec Direct Notifications and Reminders to automatically remind you to send rent reporting offers. Learn more here: Notifications and Reminders | Notes
A new law in California requires landlords to offer rent payment credit reporting starting April 1, 2025. Rentec Direct's integration with RentReporter makes it easy for California landlords to be compliant with this new requirement. It's advised that everyone review their local and state rent reporting and tenant communications regulations to ensure compliance.
| Read the Bill: California AB-2747 Tenancy: Credit Reporting Requirements
| Learn more here: RentReporters
Tips for Your Tenants
The following articles are written with your renters in mind. Feel free to share them with your residents and include them in your newsletters or on your website or blog.
Tips for a Productive Home Office in a Small Space
Home and Office Cleaning Tips for a Safe Environment
Best Tips for Damage-Free Decorating Your Rental
Stylish Decor Ideas for Renters Who Love Pantone’s Classic Blue