Test Your Online Payment Processing Account

Testing your online payment processing account may be an important step to take before offering the online rent payment options to your tenants. 

How to Test Your Online Payment Processing Account

If you've set up your online payment processing merchant account and received confirmation from Rentec Direct that the integration is complete, you can safely test some live transactions using the following two-step instructions.  

Important NoteThese tests may still incur your per-instance transaction fee from the merchant account vendor, if applicable.

1. Add a Test Tenant and Test Property 

In your Rentec Direct account: 

  1. Add a new tenant named John Doe.

    1. Be sure to fill in First Name, Last Name, and Phone number at a minimum as those fields are required to process ACH. 
    2. Make sure to not add in any spaces or punctuation to the names, such as "John, Jr." as they will impede the transaction.

      Instructions for adding a new tenant can be found here: Add Tenants
  2. Add a new test property. Use a REAL address, city, state, and zip code.

    Instructions for adding a new property can be found here:  Add Properties
  3. Move John Doe into this test property.

    Instructions for placing a tenant can be found here:  Place Tenant Into a Property | Move-In

2. Processing a Test Transaction

In your Rentec Direct account: 

  1. Click Tenants from the main menu.
  2. Right-click on the newly created tenant and choose Online Payment.
  3. Enter your bank account's routing and account numbers.

    Important NoteThe routing and account numbers should be the same as the voided check you provided with the merchant application.
  4. Set the fee to 0.00 and set enabled to YES.  
  5. Enable a SinglePay transaction dated today for any amount you wish. We recommend a small amount, maybe a few dollars.

What to Expect

If you watch your bank statement you'll see the funds specified in step 5 taken out of your bank account within a couple of days. A few days following, you will see the funds deposited. (Had this been a tenant's bank account entered in step 3 instead of your own, the debit would have been from the tenant's account and the deposit into your account).

NoteSince this test transaction debits from your account and credits back to your account, no reconciliation for this test case is necessary since it will be a cash-even transaction.

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