Linked Accounts | Switch Between Primary and Multiple Secondary Accounts

There are times when property managers or landlords may need more than one Rentec Direct account. Additional Rentec Direct accounts are referred to as Secondary Accounts and can be linked to the primary account allowing multiple Rentec Direct accounts to be accessible through your Primary Account.

Linking accounts is an administrative function and only accessible by the administrator indicated in a Rentec Direct account. For security purposes this feature is not available to any other manager or user on the account regardless of their permission settings.

Each Rentec Direct account can have an unlimited number of additional managers and users that can be allowed access for performing various tasks. Learn more about how to Add Subusers, Managers, and Additional Users to Your Account

Some of the situations where a Secondary Rentec Direct account can be helpful include:

When managing properties self owned in a Pro account and owned by other property owners in a PM account
Managing a specific owners property separately
To manage a newly acquired portfolio separately from existing properties

Adding a Secondary Account to A Primary Rentec Direct Account

Once a Secondary Account has been created, they can easily be linked to your primary Rentec Direct account allowing you to quickly switch between accounts without logging out and in between your Rentec Direct accounts.

While logged in to your primary Rentec Direct account:

Click on your Name (Company or personal) in the upper right corner of the software
Click on Manage Accounts
Under Add Secondary Account, enter the User name and Password from the Secondary Account
Click on Add Secondary Account
If the login information entered was correct, the secondary account added will appear in the account drop-down at the top of the page.
To switch to a newly added secondary account, just click on the account you wish to access in the drop-down.

Remove a Secondary Account

It's simple to unlink Secondary Accounts that are no longer needed or just prefer to keep unlinked.

While logged in to your primary Rentec Direct account:

Click on your Name (Company or personal) in the upper right corner of the software
Click on Manage Accounts
Under Remove, click on the Trash Can icon

View Your Secondary Accounts

Quickly view Secondary Accounts from your primary Rentec Direct account.

While logged in to your primary Rentec Direct account:

Click on your Name (Company or personal) in the upper right corner of the software
Click on Manage Accounts
From the list of linked accounts, click on the Secondary Account you would like to access

See Who Has Access to Your Account

Your primary account can’t be accessed from your secondary account, but your primary account can be added as a secondary account.

You can quickly see if your Primary Account has been added as a secondary account.

While logged in to your primary Rentec Direct account:

Click on your Name (Company or personal) in the upper right corner of the software
Click on Manage Accounts
Click on Access to my account in the upper right corner
A banner will display confirming that no one else has access to this account (as a secondary) or list any accounts that may have added your account as a secondary.

Revoke Access to Your Account

If your primary account has been added as a secondary to another account, you can revoke access at any time by clicking the red X button in the column labeled Revoke Access to remove your account from theirs.

Security for Linked Secondary Accounts

Here are a few tips for keeping your Rentec Direct account secure

Make sure your data and account information is kept secure and protected
Only grant access to secondary accounts if you have permission to do
Set up two-factor authentication on all your Rentec Direct accounts
Do not share your password with anyone
Make sure your account security and user permissions are in place

Learn more about Account Security Features & User Permissions