Rent Discount | Tenant Credit, Concession, Write Off

It's easy to apply a Rent Discount to tenants in Rentec Direct. Rent discounts include concessions, write-offs, and tenant credits. 

Apply a Tenant Credit

Instead of adjusting a transaction, it's usually recommended to show both the original charge and then apply a credit to the ledger for the discount. 

In your Rentec Direct account: 

1. Click on Tenants
2. Right-click on the tenant and select Post Charge 
3. Enter a negative number in the amount of the discount (example -100.00)
4. Select the Product/Service that was used to create the original Rent Charge (usually 120)
5. Enter a description for the discount

6. If this will be a recurring discount, check the Recurring box to set up the details

   System Note: It's important to use the same Category that was used for the Rent Charge (Most commonly used 120), which will properly display on their tenant portal and in reports such as the enhanced rent roll and delinquent tenant reports. 

7. Click on Post Charge 

Important Note: If your tenant has scheduled online payments, they may need to be reminded to adjust the scheduled payment amount for the duration of the discount.