Archive, Reactivate, or Delete a Tenant

All active tenants are located on the Tenant List. You have options to remove them from that list by archiving the tenant profile. From there, you will also be able to permanently delete the tenant profile if desired.  

Archive a Tenant

To remove a tenant from the active tenant list, follow the instructions below. 

In your Rentec Direct account: 

  1. Click Tenants.
  2. Right-click and choose Archive Tenant from the menu. 
  3. You'll be presented with this warning. Click OK if you agree. 
  4. Click Archive Tenant

The tenant profile and ledger are then removed from the active Tenant list and placed on the Archived Tenant list.

Archive Tenant Warning

Reactive or Delete an Archived Tenant

After a tenant profile and ledger has been archived, it will stay on the Archived Tenant list where you'll find all the historic information for that tenant. From the Archived Tenant list, you also have the option to either reactivate that tenant ledger and profile or permanently delete it from the system. 

Reactivate or Delete Tenant

In your Rentec Direct account: 

  1. Click Archived Tenants from the Main Menu.
  2. Right-click on the archived tenant and choose:
    1. Re-activate: This option automatically moves the tenant ledger and profile from the Archived list and places them back on the Tenant menu allowing you to place them into a property if desired. 
    2. Delete Tenant: This permanently deletes all tenant information including tenant transactions from the system. You'll be presented with this warning. Click OK if you agree. 

Important Note: Throughout the software you will encounter warnings and additional information and instruction. It's important to carefully read those (such as the one below) to avoid critical errors. 

Delete Tenant Warning

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