Getting Started with RentReporters
Automatically submit tenant rent payments through Rentec Direct's integration with RentReporters to all three credit reporting bureaus: Equifax, Experian, and TransUnion.
Tenants often see their credit improved in as little as 10 days. Even some tenants with credit unable to be scored have seen improvements.
This article reviews:
- Cost of RentReporters with Rentec Direct
- How Tenants Can Sign Up
- Tenants not Seeing the RentReporter Option
- Cancelling RentReporters with Rentec Direct
- Frequently Asked Questions
| Learn more about RentReporters
Cost of RentReporters with Rentec Direct
- Free for Rentec Direct clients: RentReporters is included with all RentecPro and PM accounts
- Affordable for tenants:
- No Initial Signup Fee: Tenants that sign up with RentReporters through their portal will not be required to pay the sign up fee - that's an approximate $100 savings
- RentReporters has a small monthly subscription fee for tenants, making it a cost-effective way to boost their credit scores with a cost of $10.95 per month (Renters on Rentec Direct accounts with a lease address in California only pay $10 per month)
How Tenants Can Sign Up
Tenants can easily sign up with RentReporters in two quick steps:
- Log into their Tenant Portal
- Click on More Info on the Summary Page (see the image below)
Once tenants' have signed up, Rentec Direct will automatically share up to two years of past rent payment history and continue reporting future payments, which RentReporters will share with all three credit reporting bureaus: Equifax, Experian, and TransUnion.
Cancelling RentReporters with Rentec Direct
Tenant Choice feature: Tenants can cancel their RentReporters account at any time directly through their account.
Important Note: When a tenant cancels their RentReporters account, they will need to wait 6 months if they would like to reapply.
Tenant Not Seeing the RentReporter Option
If the RentReporter link is not visible to tenants, use the following steps to verify the setting is enabled.
- Click on Settings
- Under Program, click on Program Defaults
- Under Portal Settings, set Allow tenants to activate credit reporting in the Tenant Portal to Yes
- Click on Save Changes
Frequently Asked Questions
Q) Does RentReporters offer a guarantee
A) Yes If you're not happy with the initial results tenants can let them know within 7 days and they will remove the tenants rent history from their credit and issue a complete refund.
Q) Does RentReporters offer any other services to tenants?
A) Yes! RentReporters provides tools for tenants to evaluate their credit, articles with helpful credit related information, education materials, and more. Click here to learn more about RentReporters
Q) Does RentReporters meet the California rent reporting requirements
A) Yes RentReporters makes it easy to meet the rent reporting requirements effective April 1, 2025 in California.
It's advised that everyone review their local and state rent reporting and tenant communications regulations to ensure compliance
| Read the Bill: California AB-2747 Tenancy: Credit Reporting Requirements