Getting Started with RentReporters
Rentec Direct's integration with RentReporters automatically submits tenant on-time and late rent payments, as well as up to two years of rent payment history, to all three major credit reporting bureaus: Equifax, Experian, and TransUnion.
This service helps tenants build and improve their credit, with many seeing their credit score increase by an average of 40 points. Tenants often see their credit improve in as little as 10 days, with positive changes even for those with previously unscorable credit.
If renters have questions about something they see on their credit report, they are welcome to reach out to RentReporters directly for investigation. RentReporters can be contacted via chat, through the links on their website, or by calling 626-737-3100.
This article reviews:
- Cost of RentReporters with Rentec Direct
- How Tenants Can Sign Up
- Tenants not Seeing the RentReporter Option
- Cancelling RentReporters with Rentec Direct
- Frequently Asked Questions
| Learn more about RentReporters
Cost of RentReporters with Rentec Direct
- Free for Rentec Direct clients: The option of allowing renters to report their rent through RentReporters is included with all RentecPro and PM accounts
- Affordable for tenants:
- No Initial Signup Fee: Tenants that sign up with RentReporters through their portal will not be required to pay the sign-up fee - that's an approximate $100 savings
- RentReporters has a small monthly subscription fee for tenants, making it a cost-effective way to boost their credit scores with a cost of $10.95 per month (Renters on Rentec Direct accounts with a lease address in California only pay $10 per month)
How Tenants Can Sign Up
Tenants can easily sign up with RentReporters in two quick steps:
- Log in to their Tenant Portal
- Click on More Info on the Summary Page (see the image below)
Once tenants have signed up, Rentec Direct will automatically share up to two years of past rent payment history and continue reporting future payments, which RentReporters will share with all three credit reporting bureaus: Equifax, Experian, and TransUnion.
Cancelling RentReporters with Rentec Direct
Tenant Choice feature: Tenants can cancel their RentReporters account at any time directly through their account.
Important Note: When a tenant cancels their RentReporters account, they must wait 6 months before reapplying.
Tenant Not Seeing the RentReporter Option
If the RentReporter link is not visible to tenants, follow these steps to verify that the setting is enabled.
- Click on Settings
- Under Program, click on Program Defaults
- Under Portal Settings, set Allow tenants to activate credit reporting in the Tenant Portal to Yes
- Click on Save Changes
Frequently Asked Questions
Q) Does RentReporters offer any other services to tenants?
Yes! RentReporters provides tools for tenants to evaluate their credit, articles with helpful credit-related information, education materials, and more. Click here to learn more about RentReporters
Q) Does RentReporters meet the California rent reporting requirements
Yes, RentReporters makes it easy to meet the rent reporting requirements effective April 1, 2025, in California.
It's advised that everyone review their local and state rent reporting and tenant communications regulations to ensure compliance
| Read the Bill: California AB-2747 Tenancy: Credit Reporting Requirements