Getting Started with RentReporters

Rentec Direct integrates with RentReporters to give your tenants the option to have eligible rent payments reported to credit bureaus. Once a tenant enrolls, Rentec Direct automatically sends applicable rent payment information to RentReporters for reporting.

Before You Get Started

Before tenants can access RentReporters through the Tenant Portal:

• Tenant Portals must be enabled.
• Allow tenants to activate credit reporting in the Tenant Portal must be set to Yes.

This setting is enabled by default. If it was previously disabled, you can easily enable it in your Program Defaults.

In your Rentec Direct account:

1. Click Settings
2. Under Program, click Program Defaults
3. Under Portal Settings, set Allow tenants to activate credit reporting in the Tenant Portal to Yes
4. Click Save Changes

Once enabled, tenants can access the RentReporters option through their Tenant Portal and choose whether to enroll.

Let Your Tenants Know

If RentReporters was previously unavailable in your tenants' Tenant Portal and you've recently enabled the option, let your tenants know that it is now available.

Rentec Direct provides resources you can share with tenants to help explain RentReporters and the enrollment process.

View Tenant Resources for Rentec Direct Clients

For instructions you can share directly with tenants, see How Tenants Use RentReporters Through the Rentec Direct Tenant Portal.