Moved Out a Tenant by Mistake
If a tenant is moved out by mistake, they can easily move back in, preserving the tenant information and transaction history.
Reverse an Accidental Move Out
It is very similar to how you placed the tenant in the unit originally, but with a few unique steps and important items to notice.
In your Rentec Direct account
- Click on Tenants to confirm that the Tenant is in an Inactive status
- Click on Properties
- Right-click on the Property and click on Place New Tenant
- On the Place New Tenant page, select Use Existing Tenant and choose the Tenant from the drop-down menu.
- Enter the rental information, paying special attention to the Move-in Date and Begin-Charges-on date.
The Move-In Date can be historical. However, we recommend that the Begin Date be set as the current month or next so you do not create years or months'
worth of unwanted historical charges.
It could look something like this:
- Click on Place Tenant
Important Note:
R
eview the tenant ledger and security deposit ledger for duplicate charges.