Tracking Mailing Manager Orders to PostGrid
Easily track and view your PostGrid mail delivery orders directly within your Rentec Direct account.
Track and View PostGrid Orders
In your Rentec Direct account:
- Click Tenants, then Mailing Manager
- Click View Orders
Tip: Use the following tools to quickly find and review your mailings:
- Filter by Date: Select a date range to narrow your results
- Sort Results: Click any column header to change the sort order
- View Details: Click on any order to see a full breakdown, including:
- Tenant included in the mailing
- Order status
- Tracking number
- Mailing Class
- Price per mailing
- Document previews
Order Status Definitions
Standard Mail
- Processing - The letter was created successfully and will be printed on the send date.
- Printing - The letter has been given to a printer and will be processed within PostGrid's SLA (typically within 2 business days).
- In Transit - The letter has been handed off to the local postal service and is on its way.
- Completed - The letter has been delivered. Delivery typically occurs within 5-7 business days from the order date.
- Canceled - The mailing has been canceled and will not be sent.
- Failed - An error occurred during processing. Please review the order details.
Certified Mail
- Shipped - The letter has entered a USPS facility
- Out for Delivery - The letter has been processed at its final USPS facility and will be delivered within a day
- Returned - The letter could not be delivered and has been returned to the sender.