Updating Two-Factor Authentication Settings and Preferences

Maintaining up-to-date account and security information, particularly two-factor authentication (2FA) settings, is essential for administrators and subusers to ensure continued account security and prevent login disruptions.

Updating Two-Factor Authentication Settings

Account Administrators, subusers, and virtual assistants can all easily change their 2FA preferences.

In your Rentec Direct account:

  1. Click Settings
  2. Under Account, select Login and Password
  3. Use the Preferred 2FA method dropdown to select your preferred method
  4. If that option hasn't been added or configured yet, use the steps below to make a quick customization
  5. Once the method has been customized, Save changes

Customize Two-Factor Authentication Methods:

Security keys (Add or Delete)

  1. Click on +Add security key
  2. Enter a nickname for the key and click on Add
  3. Select the device or Security Key option and follow the prompts
  4. Save Changes

To Delete a Security key, click on the trash can icon to the right

Authenticator app

  1. Download an Authenticator app to your device
  2. Click on Configure
  3. Verify the code from the app
  4. Click on Enable
  5. Save Changes

Text Message (Change Phone Number)

  1. Click on Change
  2. Type the new phone number over the existing one
  3. Click on Submit
  4. Click on Verify
  5. Save Changes
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