Adding and Using 2FA Passkeys
Register a Passkey
- Click Settings
- Under Account click Login & Password
- Verify that the Enable Two-Factor Authentication option is checked. If not already enabled, check the box and click the Save option. If enabled, skip to the next step.
Note: You can use both security keys and text messages together at the same time. To change which method you see first when signing in, click the star next to that method. - Select the Add Key link
- Type in a title for the key. Choose any word or combination of words that will help you identify that option when signing in. For example, “Yubikey”, “Windows Hello”, and “iPhone Face ID” were used in the screenshots for the graphics below.
- Press Enter or click the Add button
- From there, follow the on-screen instructions to connect a device.
Note: If you want to add more passkeys you can repeat steps 5-7 for each passkey you’d like to add by pressing the Register New Security Key button.
- When finished adding passkeys, click the X to close the Manage Security Keys box.
- Then, click the Submit button when finished
Using a Passkey to Login
- Before using a passkey for the first time, be sure to log out of any sessions you might have currently open. Once you’re logged out, go to the login screen, enter your username and password, and click Sign In.
- Next, follow the onscreen instructions. How exactly those appear will vary depending on your browser and operating system, but here are a few examples:
- iOS
- Mozilla Firefox on Windows
- Google Chrome
- iOS
- Success!
Frequently Asked Questions
What are Passkeys?
A passkey is a type of authentication (digital credential) that verifies your identity in a more tangible way, such as by using your fingerprint, face recognition, cell phone, or other hardware device. Those objects or actions become a bridge between your device and the software, allowing you to login to your software application in a more secure manner than a password that could be vulnerable to server breaches, hacking, and phishing attacks.
Using a passkey is a faster and safer way to log into a software application compared with other methods. It is set up in advance as a verification of your identity to grant you quick and secure account access as an additional layer of protection to your two factor authentication process.
More information on two factor authentication can be found here: Two-Factor Authentication | Keep Your Account Data Safe and Secure
Where can I get a security key?
Both iPhones and Android phones have built in software security key functions which can be used on their respective platforms. For example, if you use Chrome to sign in on your desktop, you can use your fingerprint on your Android phone as a key. Likewise if you sign in using Safari on an iPhone, you can use the iPhone face unlock as a key.
What if I lose my key?
Passkeys are an extremely secure way of securing and accessing your account. A passkey is similar to a vehicle key, if you lose it, the best hope of starting the car is using a spare key. For this reason, we highly recommend that you set up more than one key and/or enable text message 2FA as a backup solution. If you still have difficulties, reach out to your Success team and we have a process for validating your identity and getting you into your account.
What if I have multiple linked Rentec Direct accounts?
More information on secondary accounts can be found here: Li nked Accounts | Switch Between Primary and Multiple Secondary Accounts