Adding and Using Two-Factor Authentication | Text Message

Rentec Direct requires all accounts with online payment processing to set up two-factor authentication to keep your account data and funds secure. If your account does not include payment processing, we highly recommend you still activate two-factor authentication (2FA).

Two-Factor Authentication provides an additional verification step beyond your username and password, making it nearly impossible to fall victim to phishing attempts and hackers.

Text Message-based two-factor authentication is widely used and a great option for people who are not able to set up a passkey for various reasons.

Important Note: For more information on the importance and benefits of two-factor authentication click this link Serious About Security | Two-Factor Authentication

How to Set Up Text Message Two-Factor Authentication

In your Rentec Direct account:

  1. Go to Settings
  2. Click Login & Password under the Account section
  3. In the Two-Factor Authentication section, check the box for Enable Two-Factor Authentication
  4. Click the star to make the Text Message option the primary Two-Factor Authentication method
  5. Input your cell phone number
  6. Click Submit

System Note: If you previously shared your log in and password information with others to access your account, immediately set them up as a subuser. Anyone you were sharing your information with will not be able to access your account since you will possess the two-factor authentication device or code.

Steps for adding additional users, can be found here: Add Subusers, Managers, and Additional Users to Your Account

Using Text Message Two-Factor Authentication to Log in

When you sign in to your account after text message two-factor authentication has been added, a code will be texted to the mobile number indicated. These instructions walk you through your first log in using text message two-factor authentication. Before logging in, be sure to log out of any sessions you might have currently open.

In your Rentec Direct account:

  1. Go to your Rentec Direct Log in screen
  2. Enter your Username and Password
  3. Click Sign In
  4. A prompt will display asking you to enter a code that will be texted to your phone 
  5. Enter the code (The screen to enter the code will remain for 2 minutes, which allows time for slower connections)
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