Adding and Using Two-Factor Authentication | Subusers

Two-Factor Authentication (2FA) provides an additional verification step beyond your username and password, making it nearly impossible to fall victim to phishing attempts and hackers.

Each subuser of Rentec Direct accounts should have their own unique username and password.

Rentec Direct requires 2FA for each user added to accounts with online payment processing setup to keep your account data and funds secure.

System Notes:

• If your account does not use online payment processing, enabling 2FA is strongly recommended for all users.
• If you previously shared your login and password information with others to access your account, immediately set them up as a subuser, as they will not be able to access your account.

Learn more about Account Security with Rentec Direct

How Subusers Set Up 2FA

Subusers follow nearly the same setup process as administrators, using the steps below.

The first time you log in to a Rentec Direct account that uses online payment processing, a prompt will be displayed after entering a username and password. Click on Go to Security Settings, then follow the steps below.

In your Rentec Direct:

1. Click Settings
2. Under Account, click on Login and Password
3. In the Two-Factor Authentication section, check the Enable Two-Factor Authentication box
4. Change the Preferred 2FA method to their preference
5. Choose a 2FA option and follow the steps to configure it. One or multiple 2FA can be configured.
   1. + Add security key
   2. Configure an Authenticator app
   3. Configure Text message
6. Save changes

Important Note: Before using 2FA for the first time, log out of any active sessions, then log in using the following steps to apply your preferred 2FA.

Logging in Using Two-Factor Authentication

Moving forward, when logging in to your Rentec Direct account:

1. Go to the Rentec Direct login screen
2. Enter your Username and Password
3. Use your preferred 2FA prompt

Tips:

• Text message codes will remain for 2 minutes before expiring
• Authenticator app codes refresh every 30 seconds