Adding and Using Two-Factor Authentication | Authenticator App

Two-Factor  Authentication (2FA) provides an additional verification step beyond your username and password, making it nearly impossible to fall victim to phishing attempts and hackers.

Using an Authenticator app for time-based one-time password (TOTP) 2FA adds an extra layer of security to your Rentec Direct account by requiring a rotating security code at login.

System Notes:

  • Rentec Direct requires 2FA for all accounts that use online payment processing to help protect account data and funds.
  • If your account does not use online payment processing, enabling 2FA is strongly recommended for all users.
  • If you previously shared your login and password information with others to access your account, immediately set them up as a subuser, as they will not be able to access your account.

Learn more about Account Security with Rentec Direct


How to Set Up an Authenticator App for Two-Factor Authentication

Step 1: Download an Authenticator app 

Authenticator apps are available for Android, iOS, tablets, and PCs. Common options include:


Step 2: Enable Two-Factor Authentication

In your Rentec Direct account:

  1. Click Settings
  2. Under Account, click on Login & Password
  3. In the Two-Factor Authentication section, check the Enable Two-Factor Authentication box
  4. Change the Preferred 2FA method to the Authenticator app
  5. Click the Authenticator app dropdown to configure your device
  6. Save changes

Important Note: Before using an Authenticator app for the first time, log out of any active sessions.


Logging in Using an Authenticator App

Moving forward, when logging in to your Rentec Direct account:

  1. Go to the Rentec Direct login screen
  2. Enter your Username and Password
  3. Open your Authenticator app to retrieve the current security code
  4. Enter the code in the space provided to complete the login

    (The unique code refreshes every 30 seconds)

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