Delete a Tenant

Deleting a tenant from Rentec Direct will remove the tenant and all associated financial transactions.

🚧 As a precaution, subusers' permissions do not allow them to delete tenants. Permissions can be set individually. If your permissions are not allowing you to delete tenants, reach out to your account Admin or another authorized user to update your permissions. 🚧

Deleting tenants from Rentec Direct requires tenants to be archived first.

Step 1. Archive Tenant

In your Rentec Direct account:

1. Click on Tenants
2. Right-click on the tenant and select Archive Tenant

Step 2. Delete Tenant

In your Rentec Direct account:

1. Click on Tenants, then select Tenant Archives
2. Right-click on the archived tenant and choose Delete Tenant - You will be presented with the warning indicated below with two options: 
1. Cancel (preserve the tenant on your list of archives)
2. Delete Tenant (permanently delete the tenant and their history from your software)

Important Note: Throughout the software, you will encounter warnings, additional information, and instructions. It's important to read those carefully to avoid critical errors.