Tenant Resources for Rentec Direct Clients (Legacy)
This help article contains instructions for the Legacy Version of Rentec Direct. More information about the latest version of Rentec Direct can be found here: The Remodel | Rentec Direct’s Newest Software Update
We know landlords and property managers are busy so we’ve put together these useful resources designed for Rentec Direct clients to help communicate important information with their tenants.
Tenant Training Videos
The Rentec Direct YouTube Channel has hundreds of videos and webinars with resources for property managers and landlords to learn how to use their software with confidence and efficiency.
We realize your time is valuable so we created the Resident Connect: Tenant Resource Playlist to post videos you can share with your tenants on how best to use their Resident Connect app, Tenant Portal, and other related useful topics for your tenants.
Tenant Portal Welcome Letter
In addition to the training video, to help your tenants get started with their Tenant Portal, send a Tenant Portal Welcome Letter with these useful options. Choose one of the following links to download sample Tenant Portal Welcome Letters:
- Download Word Document Tenant Portal Welcome Letter to Edit (Clicking this link will download the file to your computer for you to open and edit.)
- Download PDF Tenant Portal Welcome Letter – Not Editable: best for print out distribution or to save and send by email
- Use the editable email template available in the software. Directions for sending messaging templates can be found here: Sending Emails to Tenants
Resident Connect by Rentec Direct | The Tenant Portal App
Direct your renters to their app stores to download the free and easy-to-use Resident Connect app. The Resident Connect by Rentec Direct app allows them to access their Tenant Portal from their smartphone or tablet. Here are direct links to the app within the app stores:
Online Payment Marketing Kit
Once you have enrolled in Online Payment Merchant Services, give your tenants easy options to pay rent online that are secure and convenient for everyone. This Online Rent Payment Marketing Kit gives you everything you need to get your renters on board with paying rent online to make your job in property management easier.
Download or printable .pdf located here: Online Rent Payments Marketing Kit
Cash Payments Marketing Kit
If you have enrolled in accepting Cash Payments, the Cash Payments PayNearMe Marketing Material gives you everything you need to get your renters on board with paying rent in cash at convenient cash payment locations.
These handouts can be printed or downloaded and can be located here: Cash Payments PayNearMe Marketing Material Kit
PayNearMe also offers a one-sheet printable .pdf handout located here: PayNearMe Cash Rent Payments
Tips for Your Tenants
The following articles are written with your renters in mind. Feel free to share them with your residents and include them in your newsletters or on your website or blog.