Syndicated Sites | Why is my Listing Not Showing up?

1. Zillow Group (Zillow, Trulia, and Hotpads), Apartment.com affiliates (ApartmentFinder, Doorsteps, Move, and ForRent.com), and Zumper have changed their policies. 
   1. To ensure your listing appears on Zillow Group, Apartment.com affiliates, and Zumper, you may need to create an account with each platform directly. When setting up your account, inform them that your listing data will flow through an existing Rentec Direct feed. Once your account is set up, Rentec Direct will syndicate your listing information and images to these sites, eliminating the need for you to enter your listing data twice.
   2. Some syndication services may charge a fee to post listings on their site

   3. There may be a limit to the number of free listings

      
      

      Note: Information regarding changes to the Zillow network can be found here: Zillow Rental Listing Changes

2. It can take up to 72 hours
   1. When you create or update a listing in Rentec Direct, it can take up to 72 hours for the syndicated sites to post or update it. In most cases, you'll see your listing within a few hours or on the first day, but delays can occur, and it may take another day or two before your listing is made public for everyone to view.  
3. There is already a listing in place for the same address. For example, Zillow's policy states that they will only post one listing per address:
   1. If a realtor previously listed the address for sale years ago and never removed the for-sale listing from Zillow, they will not post your rental listing because the old listing is still in place
   2. This could also be an issue with multi-unit complexes; it is recommended to list the building rather than each individual unit, and then mention which units are available in the description.
4. The way the address is formatted
   1. Their system may not recognize an address if it has the wrong description, such as "space" instead of "unit" or "Ste" instead of "Suite."
   2. When entering a property address in Rentec Direct, use the address verification feature. Selecting from the provided list ensures correct formatting for the system and most syndicating sites.
5. Invalid contact email address
   1. Rentec Pro accounts can easily verify the email address in Settings under Your Contact Information
   2. Rentec PM accounts can verify the email address of the Marketing Manager assigned to the property in Settings under Managers & Users
6. Missing information - Specific information may be required for some syndication sites to accept your listing. To ensure a smooth syndication process, be sure to add the following:
   1. Rental price
   2. Number of bedrooms
   3. Property Description
   4. Street address
   5. City
   6. State
   7. Zip Code
   8. Manager contact information (phone and email address)
7. The syndicated partner suspended the listing
   1. The syndicated partner may have received a complaint from an applicant regarding the listing, so they have chosen to suspend it. 
8. Commercial properties
   1. Rental listing syndication is intended for residential properties only and does not support commercial properties. To market your commercial properties to sites other than your Rentec Direct website, you must create a rental listing on the sites you prefer.
9. 4-day review delay
   1. To allow time for review, there is a 4-day pause after "Syndicate" is selected for Rentec Direct accounts that have been paid up for less than 2 months. The pause only happens the first time a property is syndicated. Subsequent syndications have no review delay.

Have questions? 

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