Syndicated Sites | Why is my Listing Not Showing up?

1. Zillow Group (Zillow, Trulia, and Hotpads) and Apartment.com affiliates (ApartmentFinder, Doorsteps, Move, Forrent.com) and Zumper have changed their policies. 
   1. To ensure your listing shows on Zillow Group, Apartment.com affiliates, and Zumper, you may need to create an account with them directly. When setting up your account, inform them that your listing data will flow through an existing Rentec Direct feed. Once your account is set up, Rentec Direct will syndicate your listing information and images to these sites, eliminating the need for you to enter your listing data twice.
   2. Some syndication services may charge a fee to post listings on their site
   3. There may be a limit to the number of free listings
      
      Note: Information regarding changes to the Zillow network can be found here: Zillow Rental Listing Changes
2. It can take up to 72 hours
   1. When you create or change a listing in Rentec Direct, it can take up to 72 hours for the syndicated sites to post or update your listing. In most cases, you'll see your listing in just a few hours or within the first day, but delays can occur, and it may take another day or two before your listing is made public for everyone to view.  
3. There is already a listing in place for the same address. For example, Zillow policy states they will only post one listing per address:
   1. If a realtor previously listed the address for sale years ago and never removed the for-sale listing from Zillow, they will not post your rental listing because the old listing is still in place
   2. This could also be an issue with multi-unit complexes, and it is recommended to list the building rather than each individual unit and then mention which units are available in the description.
4. The way the address is formatted
   1. Their system may not recognize an address if it has the wrong description, such as "space" instead of "unit" or "Ste" instead of "Suite."
   2. We recommend entering the address into maps.google.com, which will reformat it for you in a way that their system recognizes and will help cause most of the syndicating sites to recognize also. If you don't know whether the address is a Street, Road, or Court, for example, enter the house number, partial street name, city, and zip into an online maps program such as maps.google.com, and it will usually help you determine the rest of the address. 
5. Invalid contact email address
   1. Rentec Pro accounts can easily verify the email address in Settings under Your Contact Information
   2. Rentec PM accounts can verify the email address of the Marketing Manager assigned to the property in Settings under Managers & Users
6. Missing information - Specific information may be required for some syndication sites to accept your listing. To ensure a smooth syndication process, be sure to add the following:
   1. Rental price
   2. Number of bedrooms
   3. Property Description
   4. Street address
   5. City
   6. State
   7. Zip Code
   8. Manager contact information (phone and email address)
7. The syndicated partner suspended the listing
   1. The syndicated partner may have received a complaint from an applicant regarding the listing, so they have chosen to suspend it. 
8. Commercial properties
   1. Rental listing syndication is designed for residential properties only and is not designed to support commercial properties. To market your commercial properties to sites other than your Rentec Direct website, you must create a rental listing on the sites you prefer.
9. 4-day review delay
   1. To allow time for review, there is a four-day pause from the time "Syndicate" is selected for Rentec Direct accounts that have been paid up for less than 2 months. The pause only happens the first time a property is syndicated. Subsequent syndications have no review delay.