Transfer a Tenant to Another Property

There may be times when you need to transfer a tenant from one property to another in your software. For instance:  

• A tenant wants to change units
• A tenant was placed in the wrong property in the software due to a clerical error
• A tenant needs to relocate to a different property for repairs or renovations

How to Transfer a Tenant to Another Property

Transferring a tenant from one property to another is a quick and straightforward process that involves two familiar procedures and takes less than two minutes: Move-out the tenant from the current property and then Place New Tenant into the intended property.

In your Rentec Direct account: 

1. Click on Tenants, right-click on the tenant, and select Move-Out Options
2. Click on Properties, right-click on the property, and select Place New Tenant
3. Select Use Existing Tenant and use the drop-down to choose the tenant from the list
4. Select the Move-In Date and verify that the data is correct
5. Click on Place New Tenant to complete the transfer

Pro Tips:

• Remember to migrate the tenant's Security Deposit to the new property if needed. For more information about transferring security deposits and other helpful deposit information, click here: Tenant Security Deposits
• The software saves you time by automatically removing online listings for property when a tenant is moved in. Uncheck the box at the bottom of the Place New Tenant page if you would like to keep the property listed.