Cancel Your Rentec Direct Account

Rentec Direct does not require any term commitment or have any cancellation costs. As such, you can upgrade, downgrade, or cancel your account at any time. 

System Advice: Be sure to export all valuable or potentially needed data before cancelling an account. Once cancelled/closed, there is a reactivation fee to access the account. Click here for details on downloading ledgers and reports.

How to Cancel Your Account

The following steps will guide you through closing or canceling your account. 

In your Rentec Direct account: 

  1. Click on Settings
  2. Under Account, click on Your Account & Subscription
  3. Click on Modify Subscription
  4. In Frequently Asked Questions, Can I cancel my account any time?, click on the link "To cancel your account, click here."

If you are leaving, we're certainly sorry to see you go. It's very valuable to us to learn what we could have done better to retain your business. After clicking to cancel your subscription, you'll see a single-entry form where you can tell us why you are leaving. Please take a moment and let us know why.

Thank you.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.