Print or Email a Tenant Payment Receipt

It's easy to print and email tenant payment receipts in Rentec Direct.

This article will guide you through the three convenient ways to print or email tenant payment receipts. Click on one of the links below to jump to a section:

• Automated Print Receipt Option
• Manually Print or Email Payment Receipt
• Print or Email a Date and Time-Stamped Previously Sent Receipt

Tip: Click this link to learn how Automatic Email Notifications for payments can be sent to tenants each time a payment is entered, saving a copy in the tenant messaging history.

Automated Print Receipt Option | Enable or Disable

When the Automated Print Receipt Option is enabled, each time a tenant payment is manually entered, you will be prompted with the option to print, download, and email receipts.

The following steps will guide you through enabling or disabling the automated Print Receipt Option.

In your Rentec Direct account: 

1. Click on Settings
2. Under Program, click on Program Defaults
3. Under General Preferences, set Ask to print a receipt after posting a tenant payment? 
   1. Yes to enable
   2. No to disable
4. Click on Save Changes

Manually Print or Email Payment Receipt

Receipts can easily be printed and/or emailed after transactions have been entered. 

In your Rentec Direct account: 

1. Click on Tenants
2. Click on the Balance to enter the ledger
3. Right-click on the payment and choose Print Receipt 
4. You will be presented with the option to
   1. Print by clicking on the printer icon (landscape or portrait)
   2. Email by clicking on the envelope icon
   3. Download as a pdf or excel

Tip: Click this link for steps to Add a Custom Message to Tenant Invoices and Receipts like the one on the bottom of this receipt.

Print or Email a Date and Time-Stamped Previously Sent Receipt

In your Rentec Direct account:

1. Click on Tenants
2. Right-click on the tenant and click on Messaging

   1. Click on the Printer Icon near the tenant's name to print all messages

      

   2. Click on the message, then click on the Printer Icon above the individual message to select only that message

      

      
      
3. Click on Print
4. To send in an email, print the receipt as a PDF to your device, then email it as an attachment.

Tip: The Auto Notification message uses a customizable template. Click this link to see how you can customize your Automatic Email Notifications