Print or Email a Tenant Payment Receipt

After posting a tenant payment, the software offers the option to print or email a receipt for that tenant payment. 

Enable or Disable the Print Receipt Option

It is easy to activate or deactivate the print payment receipt option at any time. With this feature enabled, you will be given the option to print the receipt each time a payment is manually entered. 

If this option is disabled, receipts can still be printed using the manual steps below.

In your Rentec Direct account: 

  1. Click on Settings
  2. Under Program, click on Program Defaults
  3. Under General Preferences, set Ask to print a receipt after posting a tenant payment? 
    1. Yes to enable
    2. No to disable
  4. Click on Save Changes

After posting a tenant payment, a dialogue window will automatically pop up asking if you would like to print a receipt immediately.

Instructions on posting a tenant payment can be found here: Posting an Income or Expense Transaction


Print a Payment Receipt Manually

Receipts can easily be printed and/or emailed after transactions have been entered. 

In your Rentec Direct account: 

  1. Click on Tenants
  2. Click on the Balance to enter the ledger
  3. Right-click on the payment and choose Print Receipt 

Email a Payment Receipt

When Print Receipt is selected, the receipt will be displayed, providing you the option to:

  • Print by clicking on the printer icon
  • Email by clicking on the envelope icon
  • Download as a pdf or excel file by clicking on the perspective icon

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.