Closing Work Orders

When maintenance and repair tasks are complete, quickly close work orders in your Rentec Direct property management software.

Tenants and property owners will be updated on the status change through automated email notifications when you update or close work orders.

System Advice: Be sure to Expense the charges to the Property or Property and Tenant (If the Tenant is responsible for expenses), and notes are complete before closing work orders.

How to Close a Work Order

Closing work orders is quick and easy.

In your Rentec Direct account: 

1. Click on Summary
2. Click on Open Work Orders
3. Double-click on the work order or click on the paper-pencil icon to edit
4. Under Shared Information, use the Status dropdown to select Closed
   
   
5. The Resolved date will default to the current date and can be manually changed if needed
6. Click on Save Changes

Note: By default, your software allows tenants to submit work orders through their portal. Owners can view orders assigned to them in their Owner Portal. You and your tenants will receive email notifications of updates and status changes, including when a work order has been closed.