Closing Work orders

Whether it's seasonal maintenance or repairs, staying current on work orders is an essential part of property management. Work order management in your Rentec Direct account allows you to be prompt with repairs, maintenance, and budgeting.

Your tenants and property owners will stay up-to-date on a work order's status through automated email notifications when you update or close a work order.

How to Close a Work Order

In your Rentec Direct account: 

1. Click Summary
2. Click the green Open Work Orders box
3. Click on the work order you are ready to close
4. Under Options using the dropdown select Closed
5. 4. The resolved date will default to the current date and can be changed if needed
6. Save Changes

System Advice: Make sure the notes are complete and you have expensed the charges to the Property or the Property and the Tenant (if the Tenant is responsible), prior to closing.

Note: By default your software allows tenants to submit work orders through their portal. Owners can view orders assigned to them in their Owner Portal. You and your tenants will receive email notifications of updates and status changes, including when a work order has been closed.