PayNearMe Cash Pay | Enable Tenants
Quickly enable tenants to start making cash payments using PayNearMe.
Tip: Once the tenants' cash pay option has been enabled, click here to see how tenants can make payments PayNearMe Cash Pay | Tenant Payments
In your Rentec Direct account:
- Click on Tenants
- Right-click on a tenant and select Online Payments
- Click on
Enable Cash Payments to allow Tenants to use the PayNearMe feature
Tip: After a tenant cash pay option has been enabled, follow these same steps to Disable Cash Payments for a Tenant to no longer use the PayNearMe feature
- Confirm the tenant information and click on Enable Payments
System Note: The screen will not allow you to move forward unless all fields are entered. The tenant's email address and phone number will be required.
FAQ
Q) Why do some tenant payslips reflect $4.99 processing fee and some $3.99
⭐Due to changes with PayNearMe -
- Tenants added to your software after 10/17/2025 will automatically have a $4.99 processing fee
- Between Aug. 18 - Oct. 17, 2025, all existing tenants using PayNearMe will be automatically updated from $3.99 to a new $4.99 processing fee.
- Tenants paying through the Tenant Portal or Resident Connect app will see the updated fee reflected automatically - no action is required
- Tenants who use pay slips will need to download a new slip or request one from their landlord or property manager to reflect the new actual charge of $4.99
- Existing printed payslips will continue to work until Aug. 18, 2026, but we recommend distributing new slips as soon as possible to avoid any confusion or disruption.