PayNearMe Cash Pay | Enable Tenants
Quickly enable tenants to start making cash payments using PayNearMe.
Tip: Once the tenants' cash pay option has been enabled, click here to see how tenants can make payments PayNearMe Cash Pay | Tenant Payments
In your Rentec Direct account:
- Click Tenants
- Right-click on a tenant and select Online Payments
- Under Cash Payments, click on Enable Cash Payments
- Confirm the tenant information, then click Enable Payments. (The tenant's email address and phone number are required)
Disabling PayNearMe
You can easily disable the PayNearMe feature if you are no longer using it or would like to disable it for specific tenants.
In your Rentec Direct account:
- Click Tenants
- Right-click on a tenant and select Online Payments
- Under Cash Payments, click on Disable Cash Payments
- Save Changes
FAQ
Q) Why do some tenant payslips reflect $4.99 processing fee and some $3.99
⭐Due to changes with PayNearMe -
- Tenants added to your software after 10/17/2025 will automatically have a $4.99 processing fee
- Between Aug. 18 - Oct. 17, 2025, all existing tenants using PayNearMe will be automatically updated from $3.99 to a new $4.99 processing fee.
- Tenants paying through the Tenant Portal or Resident Connect app will see the updated fee reflected automatically - no action is required
- Tenants who use pay slips will need to download a new slip or request one from their landlord or property manager to reflect the new actual charge of $4.99
- Existing printed payslips will continue to work until Aug. 18, 2026, but we recommend distributing new slips as soon as possible to avoid any confusion or disruption.