View Recent Logins

Keep your Rentec Direct account secure by quickly identifying unusual or potentially risky account access and making necessary security updates.

Regularly reviewing login history to spot anomalies and minimize the risk of fraudulent activity in your account. This article reviews the following subjects. Click on one of the links to jump to that section:

• Verify Recent Logins 
• Check for High-risk Activity
• Steps to Secure Your Account

Click this link to learn more about Securing Your Data

View Recent Logins

Account Administrator

In your Rentec Direct account:

1. Click on Settings
2. Under Account, click on Login & Password
3. At the bottom of the page, click on View Recent Logins

Subusers

In your Rentec Direct account:

1. Click on Settings
2. Under Account, click on Users (Managers & Users for PM Accounts)
3. Click on the Manager to view account details
4. At the bottom of the page, in the Logins section, click on View

Subusers Viewing Their Logins

While logged in to Rentec Direct using their unique username and password:

1. Click on Settings
2. Click on Login & Password
3. At the bottom of the page, click on View Recent Logins

Check for High-risk Activity

Review the login details to identify any suspicious activity:

• Time of Login: Pinpoint the exact moment each login attempt occurred, allowing you to cross-reference with your schedule and verify legitimacy.

• IP Address: View the unique Internet Protocol (IP) address from which each login originated, helping to identify unfamiliar networks or locations.

  Pro Tip: Click this link to verify your IP address

• Location: Beyond just the IP, the feature provides a geographic location associated with the login, offering a quick visual cue for unusual access points.
• VPN Status: You can identify if a Virtual Private Network (VPN) was used during any login. While VPNs are legitimate tools, their use in conjunction with other suspicious indicators could warrant further investigation.
• Risk Level: This crucial indicator assesses the potential risk associated with each login attempt. Leveraging advanced algorithms, Rentec Direct analyzes various factors to assign a risk score, immediately flagging connections that might be compromised or unusual.

Steps to Secure Your Account

Each user of your account should have their own unique login credentials and password, and should enable two-factor authentication. For further security, apply individual user permissions based on the necessary access to the account.

When anomalies have been detected, some of the steps you can take to secure your account are:

• Change your password
• Update your two-factor authentication or change which authentication method you are using
• If the anomaly is on a manager or user account, reach out to them to verify login activity and advise them to change their password and possibly update their two-factor method

View Tenant Login History

Easily view the login history of Tenants using the following steps:

In your Rentec Direct account:

1. Click on Tenants
2. Click on a Tenant
3. See the Last Login date displayed on the Tenant Card
4. Click on the Last Login date to view even more login history

View Owner Login History

Easily view the login history of Owners using the following steps:

In your Rentec Direct account:

1. Click on Owners
2. Click on an Owner
3. See the Last Login date displayed on the Owenr Card
4. Click on the Last Login date to view even more login history