Automatic Email Notifications (Legacy)

This help article contains instructions for the Legacy Version of Rentec Direct. More information about the latest version of Rentec Direct can be found here: The Remodel | Rentec Direct’s Newest Software Update

Rentec PRO & PM clients are able to send four automated emails to tenants.  

To toggle email options for each tenant, from the Tenant menu, select Edit Tenant, scroll down the tenant information page, check the box to enable and click the edit icon and select your preferences.

edit email notificationsemail notification settings

Email templates can also be sent directly to a tenant, owner, vendor, or group by right-clicking on their account and then selecting Email/SMS from the menu.

More information on how to create email and text messaging templates can be found here: Creating Email and Text Messaging Templates

Note: Automated Emails for new charges/credits are sent on the hour, every hour. 

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