Resident Connect Mobile App of the Tenant Portal | Benefits
Resident Connect by Rentec Direct is a free mobile app that enables renters to access their Tenant Portal from their smartphones or tablets, available for all Rentec Pro and PM accounts on both Android and iOS devices.
This article highlights:
⭐ How Resident Connect Benefits Landlords
💫 Click here for steps on how to quickly Enable Tenant Portals, view a sample welcome email, and a snapshot of the tenant portal. 💫
Resident Connect Benefits for Landlords
Give your residents a convenient way to:
- Pay rent online.
- Submit maintenance requests.
- Review their statements.
- Receive and review property notices.
- View lease agreements, addenda, important notices, and other documents that you choose to share through the File Library
More Rent Received = Less Late Payment Hassle
Renters are more likely to pay rent online than by cash or check, so giving them the easiest way to pay makes sense. Tenants can securely enter their bank account information and schedule one-time payments or recurring monthly rent payments. They also have the option to pay by credit or debit card.
Landlords who enable online rent payment options are more likely to get paid on time, which means you'll be spending less time tracking down late payments.
Protect Your Property and Reduce Stress
A maintenance issue reported quickly and easily can help prevent a minor repair issue from escalating into a large, costly project. This hassle-free maintenance reporting solution, which you provide to your tenants, can encourage them to report minor problems to you before they become more serious.
Your renters will be able to 'Report an Issue', write a description of the concern, and upload a few photos. Those maintenance requests are synced with your Rentec Direct property management software, which lets you set priorities, email vendors, take notes, and more.
Improve Landlord-Tenant Relations
The Resident Connect mobile app is a convenient communication tool that enables you to share important notifications, addenda, leases, and other documents, keeping your tenants well-informed. Having multiple ways to communicate with your tenants and residents improves landlord-tenant relations, resulting in lower turnover and higher occupancy rates.
Tenant Resources for You
Rentec Direct provides tenant resources, including instructional videos and handouts, to help you educate your residents on downloading and using these and other valuable resources.
Learn more about: Tenant Resources for Rentec Direct Clients
Have questions?
Have questions? Connect with your US-based Award-Winning Success Team weekdays from 6 am to 5 pm (PST). Just click on the Live Expert Help link to chat or email live support, email success@rentecdirect.com, or call 800-881-5139 ext 2. rentecdirect