Resident Connect Mobile App of the Tenant Portal | Benefits
Resident Connect by Rentec Direct is a free mobile app that enables renters to access their Tenant Portal from their smartphones or tablets. This article highlights the advantages of allowing tenants to utilize their Tenant Portal.
Click here for steps on how to quickly Enable Tenant Portals, as well as to view a sample welcome email and a snapshot of the tenant portal.
Resident Connect | Easy to Find, Easy to Use
All Rentec Pro and PM accounts include the option of allowing tenants to access their online portal and which portal features tenants can utilize.
When Tenant Portals are enabled in your software:
- Tenants will automatically receive an email with links to Google Play Resident Connect for Android and Apple App Resident Connect for Apple to download the mobile app
- Login instructions
- A temporary password
Resident Connect Benefits for Landlords
Give your residents a convenient way to:
- Pay rent online.
- Submit maintenance requests.
- Review their statements.
- Receive and review property notices.
- View lease agreements, addendums, important notices, and other documents that you choose to share through the File Library
More Rent Received = Less Late Payment Hassle
Renters are more likely to pay rent online than by cash or check, so giving your renters the easiest way to pay makes sense. Tenants can securely enter their bank account information and schedule one-time payments or recurring monthly rent payments. They also have the option to pay by credit or debit card.
Landlords who enable online rent payment options are more likely to get paid on time, which means you'll be spending less time tracking down late payments.
Protect Your Property and Reduce Stress
A maintenance issue reported quickly and easily can help prevent a minor repair issue from escalating into a large costly project. This hassle-free maintenance reporting solution you provide your tenants can encourage them to bring a minor issue to your attention before it becomes more serious.
Your renters will be able to 'Report an Issue', write a description of the concern, and upload a few photos. Those maintenance requests are synced to your Rentec Direct property management software which gives you the ability to set the priority, email a vendor, keep notes, and much more.
Improve Landlord-Tenant Relations
Resident Connect mobile app is a convenient communication tool that allows you to share important notifications, addendums, leases, and other documents to keep your tenants well informed. Having more ways to communicate to your tenants and residents improves your landlord-tenant relations which means less turnover and higher occupancy rates.
Tenant Resources for You
We have also created tenant resources such as instructional videos and handouts for you to use to educate your residents on how to download and use these and other great resources.
Welcome letters, training videos, and other tenant resources can be found here: Tenant Resources for Rentec Direct Clients
Have questions? Connect with the Rentec Direct Success Team at 800-881-5139, by emailing success@rentecdirect.com, or by using the online chat within the software.