Instant Tenant ACH Debits

Rentec Direct property management software makes it easy to post Instant / Same-day Tenant ach payments. 

Pro Tip:  If there was an error in the transaction or the transaction needs to be void, click on the following link for details on how you can  Void Online Payments quickly.

Processing an Instant ACH Debit

The Tenants page in your Rentec Direct account allows you to make instant ACH debits. An instant ACH debit will bypass a scheduled payment and instantly send the ACH payment request to CSG Forte while posting the processing transaction to the tenant ledger.

In your Rentec Direct account: 
  1. Click on Tenants 
  2. Right-click on the Tenant and click on Post Income
  3. Choose ACH from the Payment Type dropdown menu 
  4. Enter the tenants' routing and account numbers

    Important NoteThis is pre-filled if the tenant's bank information has already been set up for online rent payments.  
  5. Enter the Payment Amount

    Important Note: Verify the payment details are correct 
  6. Click on Post Income

System Notes

  • If you typically charge an ACH fee, you will want to include it in the total. Only scheduled payments add the transaction fee automatically. 
  • Although this feature allows you to instantly submit a tenant ACH payment, it may still take the same processing time before the funds are cleared and deposited into your bank account.  
  • To prevent subusers from inadvertently processing an instant ACH transaction in error, the default permission is set to off for subusers.  If you would like to change permissions to allow a subuser access, modify the Post Tenant ACH Payments in permissions. 

    Note: Click this link for more details on manager and user permissions Add Subusers, Managers, and Additional Users to Your Account
  • Successful transactions are recorded in the tenant’s ledger and shown on the Completed Online Payment report.

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