Assigning Property Managers to Properties

You can set up an unlimited number of property managers in Rentec PM and assign them to properties.  Assigning property mangers allows you to designate contacts for Maintenance Requests, Marketing, and the property manager's contact information that appears on:

  • Tenant statements
  • Tenant invoices
  • Online listings & syndication
  • Online applications

This feature is especially useful if you have numerous properties, some of which are managed out of a separate office.  You can set up a property manager with a different address so when invoices are returned by tenants they are returned to the appropriate office.  Likewise, the specific property manager handling a property will receive all online application notifications. This feature is what makes a multi-manager office function.

Rentec Direct Assign Property Managers

Adding Managers

Adding managers is a quick and simple process.

In your Rentec Direct account: 

  1. Click on Settings
  2. Under People click on Managers & Users
  3. Click on Add a Manager
  4. Enter the Manager or Users information

    System Note: To allow the manager access to log in, be sure to check Enable the User Account
  5. Click on Add Manager

Customize User Permissions

In your Rentec Direct account: 

  1. Click on Settings
  2. Under People click on Managers & Users 
  3. Click on the Permission by their name

    Note: This link will say, “Custom, Limited, Financial, or Full,” 
  4. Select the features you would like to enable for the Manager or User
  5. Click on Save Changes

Designating Managers

Now that your managers have been added to your account, you can assign the manager designations in your property profiles.

In your Rentec Direct account:

  1. Click on Properties
  2. Right-click on the Property and choose Edit Property 
  3. Under Managers & Owners there are three types of managers. Using the dropdown, select the applicable manager
  4. To save the information
    1. Update Primary Property to update only the Primary unit
    2. Update Primary and Subunits will pull up a screen allowing you to verify information you would like to update on the Primary and all subunits for that location

Assign Property Manager, Maintenance Manager and Marketing Manager

Repeat this process for any additional property managers. 

Note: If a manager or user's permissions are restricted to view some properties and they are later indicated as an application user as a property manager for that property their permissions will automatically be updated granting access to that property. There is no need to also edit their permissions.

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