Adding and Using Two-Factor Authentication | Security Keys

Two-Factor  Authentication (2FA) provides an additional verification step beyond your username and password, making it nearly impossible to fall victim to phishing attempts and hackers.

Using a Security Key for 2FA is easy to set up and adds an extra layer of security to your Rentec Direct account by requiring access to a physical device. Hackers cannot access your account without stealing your security key.

System Notes:

• Rentec Direct requires 2FA for all accounts that use online payment processing to help protect account data and funds.
• If your account does not use online payment processing, enabling 2FA is strongly recommended for all users.
• If you previously shared your login and password information with others to access your account, immediately set them up as a subuser, as they will not be able to access your account since you have the key.

Learn more about Account Security with Rentec Direct

How to Set Up Security Key Two-Factor Authentication

1. Click Settings
2. Under Account, click on Login & Password
3. In the Two-Factor Authentication section, check the Enable Two-Factor Authentication box
4. Change the Preferred 2FA method to Security Key
5. Click the + add Security Key link to sync with your computer
6. Save Changes

Important Note: Before using the Security Key 2FA for the first time, log out of any active sessions.

Logging in Using a Security Key 2FA

Moving forward, when logging in to your Rentec Direct account:

1. Go to the Rentec Direct login screen
2. Enter your Username and Password
3. Insert your security key into the USB port
4. Touch your security key and/or press the security key's button when prompted

Tip: Depending on your device, the iOS steps may vary. Here are some examples:

1. 

2. Mozilla Firefox on Windows

   

3. Google Chrome

   

Where Can I Get a Security Key?

Security Keys can be used for other programs and accounts beyond your Rentec Direct account. Be sure to get the key type that supports the USB ports you have (usually USB-A or USB-C). If you're not sure where to purchase a Security Key, you may want to check your local office supply store or review the options at the following links:

• yubico Security Key NFC
• yubico YubiKey 5C
• Google Search
• Amazon

Important Note: There are multiple types of 2 Factor Authentication options, and Rentec Direct supports all of them, such as Face ID, fingerprints, and security keys. A USB-style security key is an affordable and convenient option for setting up your two-factor authentication.

What if I Lose my Key? 

Security Keys are an extremely secure way to secure and access your account. A security key is similar to a vehicle key; if you lose it, your best hope of starting the car is using a spare key. For this reason, we highly recommend that you set up more than one key and/or enable text-message two-factor authentication as a backup.  If you still have difficulties, reach out to your Success team, and we will have a process to validate your identity and get you into your account.

What if I have multiple linked Rentec Direct accounts? 

When Will I Use Two-Factor Authentication?

If the system does not recognize your computer. It will prompt you for a secondary means of account verification. This way, even if someone obtained or guessed your password, they would also need to possess your security key or mobile phone to log in and access your data.